Deliver Operation Lead ANZ, Janssen

Deliver Operation Lead ANZ, Janssen

Johnson and Johnson | sydney, NSW, AU

Posted 4 days ago

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Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 130 years. We embrace research and science bringing innovative ideas, products and services to advance the health and well-being of people. Johnson & Johnson is the world's most comprehensive and broadly-based manufacturer of health care products, as well as a provider of related services, for the consumer, pharmaceutical, and medical devices markets. There are more than 265 Johnson & Johnson operating companies employing approximately 130,000 people and with products touching the lives of over a billion people every day, throughout the world. If you have the talent and desire to touch the world, Johnson & Johnson has the career opportunities to help make it happen. Thriving on a diverse company culture, celebrating the uniqueness of our employees and committed to inclusion. We are proud to be an equal opportunity employer. THE OPPORTUNITY How you can help. This role is responsible for overall deliver Operations Management including Warehousing & Distribution and Customer Service functions for the ANZ market. Your role will be to be the key player to integrate Deliver as part of E2E Janssen supply chain through driving critical initiatives and program execution for business growth, customer service level optimization and operation excellence. What you'll do. Your key responsibilities will include the following: * Deliver BP and strategy plan for ANZ, lead the day-to-day operation and strategic project execution to meet all financial and non-financial metrics. * Supervise management distribution centre and TPL providers, collaborate with procurement team for TPL selection and drive operation excellence. * Develop BCP plan to improve the operation resilience. * Oversee management for the customer service operation team and leads the CX capability enhancement to transform customer experience. * Implement critical initiatives and program at country level together with the regional excellence team, drive the continues improvement by providing visibility, analytics focusing on Network optimization, OTIF-D, JJCC, SFDC and Cost to Serve initiative. * Issue management in alignment with sales team, Regulatory, legal, QA, Plan and EM /Make teams. * Ensure Quality, Regulatory, EHS and Trade operation compliance, support all on site audit and close all CAPA in time manner. * Build and develop diverse, high-performance teams, promote Deliver talent. * External interactions may include customers, 3 rd party distribution centres and suppliers, transportation providers, and customer service. Qualifications IT'S ALL ABOUT YOU Who you are. * Bachelor's / University Degree is required, with preference in Logistics, Supply Chain, Economics, or Business area of study * Track record of experience in supply chain and logistic operations related experience in Pharm, Healthcare or FMCG industry. * Strong customer-focused orientation and pro-active attitude. * Experienced people leader that continuously develops the individuals and supports personal growth. * Track record of influencing internal and external partners without direct authority at multiple levels. * Ability to drive and shape change in ways of working, bring teams along change curve. * Strong communication skills, particularly summarizing complex detail into executive summaries. * Proven experience in analytical and continues improvement capability to deliver improved and sustainable results and outcomes. * Excellence computer, System (SAP) experience and fluency in English * Ability to travel 30% domestically and internationally is required Every application is reviewed by the Talent Acquisition team and candidates will receive notification of the outcome of their application. Closing date: Monday 28 th of November 2022 Being part of Johnson & Johnson can change everything, including YOU Great Place to Work ® Certified- 2022 Great Place to Work ® Certification recognises employers who create outstanding employee experience. The certification process is recognised worldwide as the global benchmark for identifying outstanding workplaces. Johnson & Johnson - Australia and New Zealand was certified as a Great Place to Work® in ANZ in its first year of participation. Johnson & Johnson is an equal opportunity employer who supports inclusive, flexible and accessible working arrangements for all. This includes persons with disabilities, culturally, religiously and linguistically diverse people, diverse age groups, diverse sexual orientation, and gender. We are committed to working in partnership with and support Aboriginal and Torres Strait Islander peoples and organisations by recognising and respecting the diversity of cultures, identity, heritage, languages, lores, and social and spiritual systems practiced. We draw pride and strength from you, your colleagues and the world we care for-all backgrounds, beliefs and the entire range of human experience-coming together to bring health to billions. As a leading global healthcare provider, Johnson & Johnson has implemented a COVID-19 Vaccine Policy in Australia which requires all staff to be fully vaccinated for COVID-19 in order to commence work, unless they have a valid exemption. Overseas based candidates: This role is only open to candidates with the appropriate work rights/visa for Australia or New Zealand. For those with temporary visas, it is company discretion as to whether we can consider your application. Primary Location Australia-New South Wales-Sydney- Organization Johnson & Johnson Pte. Ltd. (8435) Job Function Operations Requisition ID 2206089329W