Incident Response Officer

Incident Response Officer

State Government of Victoria | melbourne, VIC, AU

Posted 12 days ago

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Position Details

The Security and Emergency Management Division supports Schools and Regional Services essential role to make it easier for children, families, schools, and service providers to access responsive and high quality support and services. The Division's vision is one of education communities that are physically and psychologically safe. The Security and Emergency Management Division delivers this vision by managing risks and incidents that mayimpact the health and wellbeing of children and young people, or that mayimpact school operations or educational services delivery.
The division units are responsible for developing and implementing security, emergency and incident management policies and resources for all Department of Education and Training sites, staff and education communities.

Specifically, within the Security Business Unit there is the critical provision of alarm monitoring, installation, maintenance and response services to minimise the loss or damage of school equipment and infrastructure.

The primary role of the Security Unit is to install, maintain, monitor alarm and CCTV systems, as well as respond to security related issues at the Department's schools and other premises. The role will:

  • liaise with police, security service providers and school leaders over alarm activations
  • liaise and provide support with alarm system technicians working on sites
  • liaise with other emergency services in relation to emergencies at schools
  • interpret alarm activations and exercise judgement in dispatching security service providers and/or police
  • Incident Response Officers will also receive and process incident reports from school leaders in a timely, efficient and empathetic manner. The incident details will be recorded in the Department's database and communicated to schools, regional and corporate personnel.

    The role will be required to work shift work in the 24/7 control room.

    For more details regarding this position please see attached position description.

    The Department values diversity and inclusion in all forms - gender, religion, ethnicity, LGBTIQ+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply. For more information about our work, working for the Department, diversity and inclusion, and our employment conditions visit the , and our 

    The Department of Education and Training (the Department) is committed to, so far as is reasonably practicable, providing and maintaining a working environment for its employees that is safe and without risks to health and that other persons are not exposed to health and safety risks arising from the Department's activities. The Department (Policy) requires its employees to be fully vaccinated against coronavirus (COVID-19).

    The Department's Policy outlines the requirements for all employees, prospective employees who (or may need to) work outside of their ordinary place of residence and attend a workplace of the Department or workplace of another Employer on behalf of the Department and its portfolio agencies. Subject to exceptions, only employees, and prospective employees with up-to-date vaccination status (see definitions section of the policy) against COVID-19 and who provide evidence of their Vaccination Status are permitted to work for the department outside their ordinary place of residence.

    For this role, you are required to submit proof of full vaccination as part of the recruitment process and prior to commencement employment. Please refer to the above link for more information. This role requires onsite attendance at one or more Department work locations.

    Applications close  07 December

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