Business Intelligence and Reporting Officer
Southport, Gold Coast QLD
Business/Systems Analysts (Information & Communication Technology)
The G:link is operated and maintained by Keolis Downer Gold Coast (KD). Keolis Downer is Australia’s largest private multi-modal public transport operator. Operating G:link, Yarra Trams, Adelaide Metro Rail and close to 1000 buses in Australia. Keolis Downer is a joint venture between Keolis, one of the world’s largest public transport operators, and Australian services firm, Downer.
About the Role
Reporting to the Finance Director, the Business Intelligence and Reporting Officer will provide data analytics and actionable data visualisations to the business. Responsible for integrating, preparing and mining sources of data to formulate processes, models and reports that can boost the efficiency and effectiveness of the organisation.
The Business Intelligence and Reporting Officer will be responsible for:
Developing a sound knowledge and understanding of the Operating Contract and Project scope requirements for KPI and Reporting elements;
Develop a sound knowledge of the organisation’s operating plans;
Proficiency in Power BI and other query and reporting analysis tools;
Work with stakeholders to elicit, analyse, communicate and validate requirements for business intelligence dashboards and reporting;
Design, build and deploy dashboard-type reporting to meet business needs / requirements, ensuring that business benefits are realised;
Meet key deadlines for weekly and monthly reports in line with Visual management Centre meetings, contract monthly reporting, monthly zero harm reporting and other monthly reporting requirements;
Must be able and willing to gain an understanding of the front line operational roles to be able to provide informed support to the various business functions and the associated reporting data;
From time to time as directed, be able to assist the different functions of the operational departments as/when needed to ensure department objectives are met.
Your Skills & Experience
Proven knowledge in Power BI, Microsoft Word, Excel, and PowerPoint;
Exceptional communication skills;
Ability to read and understand business contracts;
Essential: Prior experience in a managerial or managerial assistance position;
Essential: Ability to read, interpret and analyze data and reports;
Must be able to display exceptional attention to detail and vigilance;
A highly self motivated team player;
Proven success with managing multiple discipline stakeholders and all levels of internal and external staff and maintaining good relationships;
Able to maintain a friendly, calm and professional manner with strict confidentiality at all times.
What makes working with us so special is our culture, one that embraces our KD core values (We Care, We Imagine, We Commit) and shared commitment to the development of high performing natural leaders within the organisation. We are proud to recruit, train and retain the most talented professionals on the Gold Coast, who share our customer (Think Like a Passenger) and safety focused (Zero Harm) approach. Our staff are at the core of what we do, and by cultivating the right environment and values, we have an engaged workforce with a sense of team spirit throughout the Company.
Salary Packaging (inc. salary sacrificing additional superannuation and novated car leasing);
Education and learning opportunities;
Employee Assistance, Reward & Recognition, Health & Wellness Programs (including Fitness Passport);
Flexible work options (including Paid Parental and Adoptive Leave).
As part of the recruitment processes at KD, pre-employment checks include National Police Certificate and Rail Safety Worker Medical. Further to this, successful candidates will be required to provide a National Police Certificate where requested throughout employment and maintain their Rail Safety Medical status. Given the nature of the position you have applied for and, in particular, the duties and responsibilities that it includes, KD considers this to be a reasonable requirement. KD will assess a candidate’s and employee’s criminal record history against the inherent requirements of the relevant position before making a determination as to their suitability or otherwise for the role.
Keolis Downer is committed to creating a workplace that builds respect, promotes diversity and encourages inclusiveness.
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