Claims Specialist

Claims Specialist

Allianz Popular Sl. | melbourne, VIC, AU

Posted 12 days ago

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Description


At Allianz, we care for all the things that make you, you. For feeling like you belong. For a place where learning never stops. For growing new skills and opening exciting possibilities. For your curiosity to thrive and help transform an industry. And when life twists, there’s flex for balance and the support you need. We know that flexible work comes in different forms, that’s why we’re embracing hybrid ways of working – enabling employees to maintain a balance of working both in the office and remote, supporting the needs of the both the business and individual.
So, come and share your ideas, give back and feel proud to be part of a company doing work that matters across climate change and mental health. Let’s care for everyone’s tomorrow so we can create a better future together.
Claims Specialist | VIC - Melbourne
Put the customer at the heart of everything you do
Feel empowered to make a positive impact
Be trusted to do what's right
Flexible/Hybrid work options
Maternity Leave Cover Position
What if you could put the customer at the heart of everything you do?
Our Personal Injury is committed to being the market leader. With proven expertise we provide a diverse range of products and solutions for our clients. By joining our high performing Workers Compensation team in Melbourne, you will be part of a fast-paced environment dedicated to providing outstanding service innovative thinking and return to work support.
We are currently seeking a Claims specialist to become valued member and key contributor to the success of our Melbourne office. You will be responsible for assisting the case management team in developing, presenting & then implementing best practise claims management in partnership with our regulator. This position suits a strong influencer and relationship builder who is a fantastic communicator that can seamlessly work with a range of internal and external stakeholders. As you will be responsible for assisting in the development of less experienced staff whilst also contributing to the Recovery & Return to work journey of injured Victorians; a positive & can do attitude is a must for this role.
As a Claim Specialist you will be  responsible for:
Identify key areas of improvement & implement strategies to address these areas
Maintain positive relationships with Case Managers, working closely with them to share knowledge & learnings surround best claims management practices.
Understand key drivers involved in RTW & work with the Claims Manger, Team Manager & Claims Team to implement strategies for improvement, providing evidence of contribution to achieving tail reduction targets
Train & develop the professional capability of the case managers through regular interactions aimed at case specific strategy awareness & development opportunities.
 To be successful in this role you will possess:
Experience in Personal Injury Management
Strong service capability
The ability to work autonomously
Strong leadership skills
Ability to influence & negotiate to achieve recovery & return to work outcomes.
An acute knowledge of the Victorian Workers Compensation Scheme & the tools within it to assist the injury in they’re Recovery & return to work.
What's on offer?
Learning is not left to chance - you'll be exposed to ongoing coaching from your manager, given access to hundreds of courses through LinkedIn Learning plus we are making huge investment into external study and training
What matters to you, matters to us too. Feel supported to have open, honest conversations about the flex you need so that you're able to take care of your personal life
About us
At Allianz, we care for all the things that make you, you. For feeling like you belong. For a place where learning never stops. For growing new skills and opening exciting possibilities. For your curiosity to thrive and help transform an industry. And when life twists, there's flex for balance and the support you need. So come and share your ideas, give back and feel proud to be part of a company doing work that matters across climate change and mental health. Let's care for everyone's tomorrow so we can create a better future together.
Allianz is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.