Change Manager

Change Manager

Talent Recruitment Australia | melbourne, VIC, AU

Posted 4 days ago

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This leading University are seeking a Change Manager for their multi-year One Constituent Relationship Management Program to introduce Salesforce across the entire organisation. The Program will consolidate numerous CRM Systems across the University and streamline processes.
Key activities:
Apply a structured change methodology and manage change management activities across the program
Support the Change team in the design, development, delivery, and management of program engagement and communications
Lead and conduct change impact analysis, assessing change readiness, identifying change related risks and mitigations whilst identifying key stakeholders that require continuous engagement through a human centric design approach
Provide input to and support the design and delivery of training programs working closely with the Program Instructional Designer
Lead and manage end user engagement with upcoming changes through communications, collaboration, workshops and change impact assessment sessions
Identify potential risks/points of resistance and develop strategies to address them and mitigate any risks
Create actionable deliverables for the five change management levers: engagement and communications plan, sponsor roadmap, coaching plan, training plan, resistance management plan
Lead and support organisational design and define roles and responsibilities relevant to the change
Skills and experience:
Experience in a senior/lead change role within a large enterprise-wide transformation
Previous experience in workshop design/co-design and facilitation
A solid understanding of how people experience change and the change lifecycle with proven hands-on experience within a complex organisational structure
Strong stakeholder management skills with the ability to unpick challenges and collaborate with complex stakeholders / groups.
Demonstrated working knowledge of change management principles, methodologies, frameworks, and tools.
Exceptional communication skills, both written and verbal
Ability to clearly articulate messages to a variety of audiences and influence others and move towards a common vision or goal
Flexible and adaptable; able to work in ambiguous situations to deliver the very best outcome for all.
Experience with project management approaches, tools, and phases of the project lifecycle
Apply now to secure an interview or contact Samantha Hogan on 9236 7786 for a confidential discussion.