gforce employment + recruitment is currently seeking an experienced Office Administrator to join the team at Dowell Windows, Ballarat.
Founded in 1860, Dowell Windows has been in the building industry for over 160 years in the window manufacturing business. We are proudly Australian-owned and operated and continue to strengthen in the residential market. Our goal is to provide sustainable windows to our clients in the building industry at the highest standard.
Reporting to the State Sales Manager VIC, you will be the first point of contact for our customers. The role will require data-entry work of processing customer orders and estimating basic quotes for our customers.
The key responsibilities of the role will include:
Estimating customer quotes
Processing customer orders via V6
Managing customer complaints
Coordinating sales with stakeholders of the business
Attending to showroom customers (ad-hoc)
Maintain accurate record-keeping
Responding to customer inquiries
A successful candidate for this role will:
Have great verbal and written communication
Be organised with the ability to multi-task in a fast-paced environment
Out of box problem solving
Be resilient, open and honest in dealings
High levels of initiative to work autonomously and in a team
Good attention to the little details
Sound knowledge in Microsoft Excel, Word, Access, Outlook
This opportunity is perfect for an administrator or customer service officer to join the building industry and begin their journey in sales or estimating.
We have a great team environment where there is a hands-on approach to all that needs to be done.
Full training and ongoing support will be provided for the successful candidate.
To APPLY, submit your resume and a cover letter via the ‘APPLY FOR THIS JOB’ button or for a confidential discussion contact James Kerr email@example.com or 0428 963 309.
gforce is an employment and recruitment leader, employing over 500 people weekly, including labour hire and permanent recruitment services apprentices, trainees, school-based trainees. We are a For-Purpose Community Organisation that makes a difference in the lives of people and communities. We are proud to be an equal opportunity employer and welcome and encourage applications from all backgrounds.