Our Store Managers lead teams of 10 – 40 people (depending on store size) in a hands-on role that involves coaching and leading their store team while also making sure the team provides exceptional customer service at all times. You will manage team members across three key departments: the despatch, the office and the sales floor. With so many unique personalities and skill sets, you’ll need to be able to build strong relationships in your team, and tailor your approach to training and mentoring to each individual.
You’ll need to lead by example and be passionate about fostering an inclusive and positive culture. You’ll be able to think outside the box and bring new ideas into your store.
You will focus on continuous improvement in your store, by looking at the data (interpreting and delivering financial reports and metrics), keeping the showroom and despatch areas presentable at all times (following visual merchandising guidelines and general tidiness) and support your team to reach their best (through coaching, training and feedback).
Safety is paramount at Amart. As a Manager you are expected to champion the importance of working safely at all times. You will contribute to the safety management system by identifying hazards and engaging with the Safety Advisor to review safe work procedures. You are responsible for ensuring your team are trained in all applicable safe work procedures and that they adhere to these at all times.
This isn’t an office-based desk role. This is a hands-on role for leaders full of energy and enthusiasm.
We are seeking a leader who is passionate about building and inspiring a high performing team, has strong operational and retail experience, is focused on exceeding customer expectations, with an ability to hit financial targets.
We believe that without passion, nothing great will be achieved. You will bring your wealth of experience and passion for retail to your team to inspire them to deliver exceptional customer service.
You will need to have flexibility with your roster and have availability across all seven days.
WHAT YOU WILL GET FROM US
Amart DNA - At the very core of our business, there's a strong pulse that we call 'Amart DNA'. It's what inspires us to jump out of bed in the morning and run to work. It drives us to push the limits and try new things. It captures what we will and won't stand for and is embedded in everything that we do.
Training and Development - We believe that in life you never stop learning. That’s why we offer programs to help progress your career, such as training for team members taking on a leadership role, our annual Women-in-Leadership program and more.
We believe in giving back – We believe in giving back to the community through our partnership with Ronald McDonald House Charities (RMHC). From fun runs, to “Make A Meals” for families at a House, through to furniture donations, workplace giving, and customer donations, RMHC is a big part of our DNA.
Reward and Recognition – We acknowledge and reward the hard work of our people. We are proud to have a culture which celebrates success at every level.
Employee Discounts – We don’t just transform the homes of our customers; our team and their families enjoy industry leading discounts across our in-store range too.