Client Services Officer

Client Services Officer

Entree | wayville, SA, AU

Posted 5 days ago

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  •  Full time, permanent position

  •  Immediate start

  •  Wayville, SA location

  • About the company

    FinSec is a financial planning and advisory firm that has been assisting South Australians with their financial advice requirements for over thirty years. Specialising in Self-Managed Super Funds, UK Pension Transfers, Risk Management and Wealth Creation, this team of financial professionals provide quality advice and service to their well-established clients. Due to continued growth, an opportunity for a Client Services Officer is available for an immediate start to join their close-knit team.

    About the role

    This Client Services Officer position located in Wayville, SA is being offered on a full-time permanent basis and is responsible for providing support to a team of Financial Advisors. In addition, you will provide excellent front-line customer service while providing administrative support to the team and being a master of multiple priorities. 


  • Workflow management

  • Correspondence and client document preparation

  • Check documentation and lodge business whilst meeting compliance requirements 

  • Client review management including fee disclosure and opt in requirements

  • Database maintenance

  • Client liaison

  • Reception relief

  • Process and implement all advice

  • Skills & experience

  • Previous experience within financial planning and supporting multiple advisors 

  • Sound knowledge of the financial planning industry

  • Working knowledge in direct equity administration is desirable

  • A genuine and personalised approach to customer service 

  • Computer savvy with exposure to Xplan (or other financial planning package)

  • Experience in self-managed super funds (desirable but not essential)

  • Strong database management skills

  • Impeccable attention to detail

  • A qualification in Financial Planning and / or Finance, or currently studying towards a qualification, is desirable

  • Culture & benefits

    With strong staff retention and long-standing business relationships that span over thirty years, this employer of choice boasts a progressive and positive culture which is embraced by all staff. This is a truly unique opportunity to join a growing and cohesive team.

    How to Apply

    Click APPLY to submit your application including cover letter and CV in one document in Microsoft Word only. Applications can be addressed to Joanna Slaven  quoting reference number  JO- . Telephone enquiries are welcome on (08) 8100 8851.