AO4 Correspondence Officer

AO4 Correspondence Officer

Randstad | brisbane, QLD, AU

Posted 10 days ago

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Detailed job description

Randstad are proud to currently be partnering with large Federal Government and State Government Departments in recruiting for Correspondence Officers to join their high performing teams. These roles are based in Brisbane CBD for an initial 3-6 month contract with a high likelihood of extension.

You will provide efficient and effective support by performing a range of administrative support duties in a timely, accurate and confidential manner. The ideal candidate will have demonstrated experience in correspondence management, administration, business support and records management in hand with an ability to prioritise competing workload

Your new role

As a Correspondence Officer your duties will be tasks including but not limited to…

  • Assigning, tracking, monitoring and tracking all incoming and outgoing correspondence
  • Examine incoming correspondence, papers and reports to determine action and priorities
  • and where appropriate prepare replies for consideration.

  • Maintaining an effective records management system and managing computerised databases
  • Analysis and interpretation of information referring back to the department’s policies and procedures
  • Proven clerical and administrative skills of a high standard including the use of Microsoft
  • programs (excel, word, access, PowerPoint), electronic databases, record and diary

    management systems.

  • Provide effective administrative and program support, including but not limited to the
  • production of high-quality documents, enquiry screening and diary management.

  • Produce reports and undertake statistical analysis on timeliness and quality of
  • correspondence.

    What will you need to be successful in this role

    To be considered for this role you would have skills & experience in the following to be successful:

  • Dealing with sensitive and confidential documents
  • Achieve results with minimal supervision
  • Have an extremely high level of attention to detail

  • The ideal candidate for this role will be professional, confident and have demonstrated experience in the following areas…

  • Previous experience within a similar role is required
  • Public sector experience is essential - either State or Federal Government
  • Decision-making and finding outcomes for complex matters
  • The ability to work in a high volume data entry role
  • Management of confidential and sensitive information
  • Data entry skills with the ability to quickly and accurately enter data into systems
  • High attention to detail across various administrative tasks
  • The ability to engage with diverse audiences and stakeholders
  • High performance working in both autonomously and as part of a team
  • Excellent computer, written and verbal communication skills
  • Excellent punctuality and attendance

  • What You’ll Receive

  • $50 + per hour plus super
  • Brisbane CBD location

  • Why work with Randstad?

    We value our contractors. So in addition to the benefits from your new employer, we can also offer you…

  • A dedicated consultant as a point of contact
  • Discounts at retailers like David Jones, Myer & JB HiFi, Rebel Sport, Woolworths, Hoyts
  • cinemas and many more.

  • A free Employee Assistance Program which will provide you your family with access to professional support services
  • Access to your payslips at the click of a button via our MyRandstad App
  • A weekly pay cycle which gives you access to your wages sooner rather than later.

  • What now

    Are you ready to take the next step in your career in government? If you meet the essential criteria and have the required experience listed above apply now! We would love to hear from you.

    Note, unfortunately due to a high volume of interest in these roles only shortlisted candidates will be contacted.

    At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.


    Admin, Administration, Correspondence, Corro, Correspondence Officer,