The basic function of the Department Manager position is to directly manage the productivity of all store staff on behalf of the owner/manager to ensure the store is effectively merchandised to maximize sales/profitability. The Department Manager shares responsibility for labour cost and other key financial measures. The Department Manager assumes overall responsibility for operational effectiveness of the store in absence of the owner/manager.Promote and ensure a consistently high standard of customer serviceTrain and motivate staffProvide a positive working environment, coach, advise and listen to employee problems/issuesPrepare, post and change work schedule to schedule staff appropriately to meet the business needsDelegate and prioritize workload for staffEffectively merchandise advertising and promotional programs to maximize Corporate brand advantageMaintain up to date information about market trends and competitor activitiesCoordinate the receiving, handling and storing of product to achieve optimal resultsMaintain Category sets, mixing for profit as requiredUtilizing shipment reports, exclusivity reports and Head Office flash reports, ensure overall store profitabilityWork with Sales representatives to negotiate credits, display merchandising and order levelsProvide accurate, effective purchasing/ordering for store specifically for Cutter/UPP bookings and seasonal bookingsMaintain appropriate inventory levels through effective ordering and rotationEnsure pricing integrityCoordination of employee activities on a daily basis; act as a resource for employees; referring complex issues to the Owner; provide input into the performance management processAny other duties that may be required to ensure courteous friendly service, competitively priced products, and a store that meets and maintains the hygiene standards specified
Qualifications/Experience:Ability to manage people - *5*years of management experienceAbility to work with minimal functional directionDemonstrated understanding of critical success factors for the nofrills concept as a discount food store focusing on low price imageDemonstrated understanding of an Department Manager's impact on store performance in the areas of:Customer serviceEmployee relationsMerchandisingSales/ProfitsStrong communication skills including verbal, written and active listeningDemonstrated Customer focus and commitment to superior customer serviceIssue management skills (time management; interpersonal skills; conflict management; information gathering skills; problem solving; team building skills to develop collaborative working relationships)Open availability and flexibility to work days, nights, weekends, and holidays according to the needs of the businessStrong knowledge of all aspect of the produce area, operations and products
Thank you for your interest, however only qualified applicants selected for interview will be contacted.
At NoFrills, we are committed to creating a diverse and inclusive workplace. If you are contacted by us regarding a job opportunity or interview, please advise if you require accommodation.
How You’ll Succeed:
At No Frills, we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, buildtrust and make connections.
If that sounds like you, andyou areopen-minded, responsive to change and up to the challenges provided in a fast-paced retailenvironment, apply today.
In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – itreinforces what our customers and stakeholders expect of us.
Type of Role:
No Frills recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’sevolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is availableupon request for applicants with disabilities in the recruitment and assessment process and when hired.