Contracts Improvement and Support Officer

Contracts Improvement and Support Officer

Michael Page | eagle farm, QLD, AU

Posted 13 days ago

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About Our Client

Brisbane is a great place to live, work and visit. It is a vibrant, green, prosperous, and safe city that nurtures innovation, values sustainability and supports strong economic growth. A great opportunity to work for one of the largest government departments in Australia with 9,000 employees, an annual budget of more than $3.2 billion and assets in excess of $31 billion, this Government department is dedicated to ensuring a better future for us all.

Job Description
  • Lead and role model customer focus by; treating all internal and external customers with honesty, fairness, sensitivity and dignity, by designing processes and procedures with the customer in mind and by working together with the Program and Delivery staff across Field Services and other areas of Council to solve customer issues.
  • Work in partnership with your team leader to agreed performance standards and mutual expectations. Give and receive regular feedback to enable performance to be improved and take personal responsibility for optimising your potential within Council.
  • Work collaboratively with other team members to manage work commitments. Give and receive regular feedback to enable performance to be improved and take personal responsibility for optimising your potential within Council.
  • Provide commercial analysis and advice on procurement, risk management, contract management and related matters for Program and Delivery staff in context of broader Field Services procurement frameworks whilst ensuring the integrity, accuracy and timeliness of data.
  • As required, evaluate and make recommendations on proposals being reviewed to enable Field Services to achieve the most favourable outcomes.
  • Support Program and Delivery officers to undertake the commercial evaluation and presentation of tenderers and contractors through providing advice and ensuring consistency of processes at all stages of the project lifecycle.
  • Develop, maintain and utilise strong relationships and networks with relevant stakeholders..
  • Contribute to the improvement of procurement, risk and contract management processes through the development of best practice, consistencies and procedures.
  • Contribute to defining and implementing business improvement initiatives to support process efficiency and promote closer collaboration with business partners and stakeholders.
  • Provide responsive, timely and informative contract advice and support specifically in relation to compliance with BCC procurement policies and procedures.
  • Provide support to the analysis and interpretation of risk management performance for the regions, including pro-active analysis of problem areas.
  • Providing assistance and guidance to draft contract and procurement documentation in accordance with BCC Procurement Procedures, Policies and Guidelines.
  • Maintain and update documents, processes and procedures to ensure these reflect current practices for tendering and contract administration
The Successful Applicant
  • Ability to contribute to team direction, give and receive feedback and achieve agreed performance standards in order to contribute to a culture of performance excellence.
  • Demonstrated relevant professional knowledge and experience in the commercial evaluation and drafting of procurement contracts.
  • Demonstrated experience in the provision of excellent customer focused service in a real time operational environment, including the ability to resolve complex customer issues and excellent interpersonal skills to create, maintain and influence partnerships with internal and external customers.
  • Demonstrated ability to review and analyse procurement and contract management information to identify opportunities for improvement and then manage them to implementation. Evidence of strong written skills with an attention to detail.
  • Demonstrated knowledge and application of best practice in contracting and procurement, including the development of procurement policies and strategies.
  • Demonstrated track record of developing successful partnership arrangements with internal customers to ensure innovation of policy and strategy in procurement and contract management.
  • Demonstrated knowledge and experience in risk management principles and practices including how they relate to contract management.
  • Demonstrated project, and individual organisational skills that enable the achievement of agreed service standards and time-lines in a dynamic environment.
  • Demonstrated experience in tendering and contracting including a demonstrated understanding of policies, principles and practices for purchasing, public tendering and contract management.