Sales Operations Specialist

Sales Operations Specialist

GrubHub | Chicago, IL, 60290, US
Salary Range:$70,000 – $95,000 Salary range estimated by Zippia

Posted 18 days ago

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About The Opportunity

We're all about connecting hungry diners with our network of over 300,000 restaurants nationwide. User-friendly platforms and streamlined delivery capabilities set us apart in the world of online food ordering. Grubhub is a place where authentically fun culture meets innovation and teamwork. We believe in empowering people and opening doors for new opportunities. If you're looking for a place that values relationships, embraces diverse ideas–all while having fun together–then Grubhub is the place for you!

*This role is based out of our Chicago, IL Headquarters

Why Work For Us

Grubhub is a place where authentically fun culture meets innovation and teamwork. We believe in empowering people and opening doors for new opportunities. If you’re looking for a place that values strong relationships, embraces diverse ideas–all while having fun together–Grubhub is the place for you!

The Impact You Will Make

  • Lead and execute on critical analytical and technical programs related to operational processes to enhance sales productivity
  • Act as a key partner to sales, onboarding and success stakeholders to address the current state of the business and changes to help support new strategies
  • Work directly with external partners to address tool improvements and additions depending on business needs and impact that tool is driving
  • Create business requirement documentation and problem statements based on stakeholder feedback to articulate process improvements
  • Analyze financial impact and productivity impact of current tools and processes
  • Create dashboards and reports in Salesforce to improve productivity and inform leadership of rep activity, analyze report data
  • Write standard operating procedures and create materials to communicate process changes\

What You Bring to the Table

  • 2+ years in Sales Operations with proven track record of process implementation and problem solving
  • Previous work experience and working knowledge of local and enterprise sales cycles
  • Bachelor of Accounting, Finance, or Business degree, or related curriculum is preferred
  • 1+ year’s experience with Salesforce
  • Experience managing projects that work with multiple stakeholders and departments
  • Comfortable taking charge in a room with high level management and establishing an action plan
  • Process-oriented mindset and ability to operate in a fast-growth, fast-paced environment with a great amount of ambiguity
  • Ability to define critical metrics and measure success of the projects / initiatives
  • Ability to work cross functionally and desire to drive adoption and buy-in of new plans and initiatives
  • Ability to balance multiple priorities while continuing to move initiatives forward
  • Exceptional communication skills and strong analytical, planning, and problem-solving aptitude

And Of Course, Perks!

  • Flexible PTO/PTO. Grubhub employees enjoy a generous amount of time to recharge.
  • Health and Wellness. Excellent medical benefits, employee network groups and paid parental leave are just a few of our programs to support your overall well-being.
  • Competitive Pay. You’ll receive a competitive base salary with eligibility for generous incentives, bonuses, commission or RSUs (role-specific).
  • Learning and Career Growth. Your personal and professional development is a priority at Grubhub. We empower you to be a leader and grow your career through training, coaching and mentorship opportunities.
  • MealPerks. Get meals on us! Our employees get a weekly Grubhub credit to enjoy and support local restaurants.
  • Fun. Every Grubhub office has an employee-led Culture Crew that connects people through fun, meaningful events and initiatives like Wellness Wednesdays, Slack competitions and virtual happy hours!
  • Social Impact. At Grubhub we believe in giving back through programs like the Grubhub Community Relief Fund and donating $1 million to the Equal Justice Initiative in 2020. Employees are also given paid time off each year to support the causes that are important to them.

Vaccination Requirement: Grubhub employees are required to be fully vaccinated. Candidates must confirm vaccination status at time of hire, and must provide proof of full-Covid-19 vaccination within 2 weeks of starting employment. Fully vaccinated is defined as: “2 weeks have passed since your second dose in a 2-dose series, such as the Pfizer or Moderna vaccines, or 2 weeks after a single-dose vaccine, such as Johnson & Johnson’s vaccine.

Grubhub is an equal opportunity employer. We welcome diversity and encourage a workplace that is just as diverse as the customers we serve. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you’re applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an email to and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.

CA Privacy Notice: If you are a resident of the State of California and would like a copy of our CA privacy notice, please email