Business Operations Manager

Business Operations Manager

Harris County | Houston, TX, 77020, US
Salary Range:$49,000 – $95,000 Salary range estimated by Zippia

Posted 16 days ago

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Position Description

About Harris County Public Health:

Harris County Public Health (HCPH) includes a network of more than 700 public health professionals working together to improve health outcomes for the third most populous county in the United States. HCPH provides a multitude of services such as medical and dental services, community programming, and health education for the approximately 2.3 million people in unincorporated Harris County. Through its core values of innovation, engagement, and health equity, HCPH strives to bring meaningful solutions to public health issues while keeping Harris County healthy and vibrant.

Brief Position Overview:

The Business Operations Manager is responsible for the management of fiscal assets for the WIC grant. This position works in close coordination with the WIC Director and Finance Office to ensure that the allocation of WIC funding is accurate and administrated according to policy. Provides administrative program support for grant contracts and assists with project execution, operations, quality assurance, and evaluation. The Business Operations Manager reports to and works closely with the WIC Director to act as a point of contact between external and internal individuals.

Duties and Responsibilities:

* Assist in all aspects of the day-to-day financial operations of the program including, but not limited to financial preparation and management, budget preparation, purchasing, invoice processing, and WIC revenue tracking.

* Tracks and documents key performance indicators.

* Coordinate activities of new contracts, amendments, renewals, and terminations.

* Submits on-boarding/off-boarding tickets into HR database and communicates and acts as the liaison between temp agencies and HCPH HR to coordinate onboarding dates.

* Executes projects, correspondence, communication, quality, assurance and evaluation documentation for the Harris County WIC Program.

* Assists with monitoring, filing and the actual documentation of staff performance appraisals and other documents.

* Maintains and promotes positive customer service within WIC, with other HCPH departments and customers.

* Schedules meetings and interviews, assists with room setup, takes messages, routes correspondence, and provides reminders.

* Other duties as assigned.

Harris County is an Equal Opportunity Employer

If you need special services or accommodations, please call (713) 274-5445 or

This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.



* Bachelor's Degree in a Health-related or Business field


* Two (2) years of experience working in financial, payroll, human resources or as an administrative assistant

* Previous experience building and managing high performance teams


* Must have a valid Driver's License (TX upon hire)

Knowledge, Skills and Abilities:

* Intermediate proficiency in current editions of Windows, Microsoft Word, PowerPoint and Excel is required.

* Excellent command of the English language, grammar and spelling.

* Excellent verbal and written communication skills.

* Ability to handle multiple tasks, possess great organizational skills and the ability to prioritize work with assistance.

* Ability to be accurate, attentive to details and timely with work.

* Ability to obtain and filter information, identify, and address key issues relevant to the achievement of strategic organizational goals

* Exceptional project management skills to manage a variety of projects simultaneously

* Positively influence all levels within the organization to drive change and enable effective coordination

* Ability to create strong, positive working relationships

* High-level of flexibility in fast-paced environments

* Must be a Systems-level thinker

* Proactive, self-motivated, and mission-driven

* Progressive, intrapreneurial leadership style to enable systemic change

Core Competencies:

Leading Change

* Creates strategic change within and outside the organization to meet organizational goals

* Develops new insights into situations, encourages new ideas and innovations

* Takes a long-term view and builds a shared vision with others, acts as a catalyst for organizational change

* Deals effectively with pressure; remains optimistic and persistent even under adversity.

* Recovers quickly from setbacks

Leading People

* Fosters an inclusive workplace where equity, diversity, and individual differences are valued and leveraged to achieve the vision and mission

* Develops the ability of others to perform and contribute to the organization by providing ongoing feedback and providing opportunities to learn through formal and informal methods

* Fosters and inspires team commitment, spirit, pride, and trust. Facilitates cooperation and motivates team members to accomplish group goals.

* Holds self and others accountable for measurable high-quality, timely, and cost-effective results

* Anticipates and meets the needs of internal and external customers

* Makes well-informed, effective, and timely decisions

Building Coalitions

* Develops networks and builds alliances, collaborates across boundaries to build strategic relationships

* Identifies external and internal politics that impact the work of the organization

Interpersonal Abilities/Personal Characteristics

* Treats others with courtesy, sensitivity, and respect

* Behaves in an honest, fair, and ethical manner and models high standards

* Assesses and recognizes own strengths and weaknesses


* Communicates clearly, effectively, and persuasively both orally and in writing

* Writes in a clear, concise, organized, and convincing manner for the intended audience

Diversity, Equity, Inclusion

* Encourage a respectful and collaborative work environment that recognizes and celebrates diversity, equity, and inclusion

* Identify inequitable practices and policies and assist in implementing strategies to ensure equitable outcomes

* Demonstrate awareness and respect of cross-cultural differences and create inclusive programmatic solutions

* Practice cultural humility to build honest relationships with co-workers and the community that will ultimately enhance workplace culture and deliver better community health program

NOTE: Qualifying education, experience, knowledge and skills must be documented on your job application. You may attach a resume to the application as supporting documentation butONLY information stated on the application will be used for consideration. "See Resume"will not be accepted for qualifications.

General Information

Position Type, and Typical Hours of Work:

* Full-Time | Grant-funded

* Monday - Friday | 8:00a.m. - 5:00p.m.

* Other days and hours as necessary.

* Telework option available after 90 days of consecutive employment.

Work Environment:

* This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands:

* This is a largely sedentary role; however, some duties would require the ability to lift up to 20 pounds and bending & standing for periods at a time.

Work Location:

* Harris County Public Health (2223 W. Loop South, 77027) - Will relocate to Downtown Houston by the end of 2022.

Employment may be contingent on passing a drug screen and meeting other standards.

Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.