Integrated Community Health Worker - Brighton and Waltham

Integrated Community Health Worker - Brighton and Waltham

Charles River Community Health | Brighton, MA, 02135, US
Salary Range:$34,000 – $49,000 Salary range estimated by Zippia

Posted 12 days ago

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Integrated Community Health Worker

CLASSIFICATION/STATUS: Non-Exempt, Full Time, Permanent

IMMEDIATE SUPERVISOR: Manager of Community Health




As part of a dynamic team at Charles River Community Health (CRCH), a healthcare practice providing compassionate care to underserved communities, the Integrated Community Health Worker will serve as a frontline public health worker. The CHW is either a trusted member of the community or has a strong understanding of the bilingual speaking communities. The Integrated Community Health Worker serves as a liaison between health and social services and the community. As such, the CHW will facilitate access to services and improve the quality and cultural competence of service delivery. If you have a calming presence, excel at understanding patient needs, and are willing to work on educating patients about the importance of health screenings, we would like to have you as part of our team. The CHW will work as a team member at our health center and will interact with patients and staff who are racially, ethnically, and culturally diverse, so being culturally competent is required.


* Establishes trusting relationships with patients and their families while providing general support and encouragement.
* Provides ongoing follow up, basic motivational interviewing and goal setting with patients/families.
* Serves as a liaison between clinical staff and patient, by following up with patients regarding their appointments, referrals, and needed resources.
* Helps patients set personal goals and attend appointments.
* Provides referral for services to community agencies as appropriate.
* Helps patients connect with transportation resources Helps patients connect to needed resources to carry out plan of care (Meals on Wheels, home health, Prescription assistance, etc.)
* Works closely with integrated medical team to ensure that patients have comprehensive and coordinated care.
* Remains knowledgeable about community resources appropriate to needs of patient/family.
* Continuously validates and evaluates the effectiveness of the community resources.
* Provides consistent communication to Medical Provider/ Nurse to evaluate patient/family status and reports progress and compliance with identified plan of care.
* Enables and improves culturally and linguistically competent services and care by making efforts to understand the community culture and resources.
* Conducts outreach, implements programs in community that promotes, maintains and improves community health needs and provides resources.
* Collects data to help identify community health needs.
* Advises community groups on chronic disease and diabetes self- management, hypertension, and nutrition.
* Advises clients on general health and exercise and self- care activities.
* Identifies age appropriate needs and resources.
* Follows up hospitalizations and no shows
* Provides situation appropriate social support to the patient utilizing experience lived and learned through training provided at CRCH.
* Provides informal counseling as needed.


* Bachelor's Degree related field required.
* Bilingual speaking preferred but not required.
* Must have knowledge of computer systems such as Word and Excel.
* Strong interpersonal, organizational, and time management skills required.
* Must have a willingness to work flexible hours to meet the organization's needs/demands.
* Must have excellent communication skills, particularly with people from diverse cultures, with the ability to understand the community, population, and patients we serve.
* Must have experience in diverse cultures, with strong commitment to promoting Diversity, Equity, and Inclusion and reducing inequities.
* Must believe in the work we do at CRCH, with a strong passion to serve underserved populations in diverse settings.
* Knowledge of both community and healthcare system resources.
* Experience serving the population(s) that will be referred for patient navigation services.
* Excellent written and oral communication skills.
* Experience in diverse settings preferred.


Charles River Community Healths mission is to improve the health and well-being of the communities of Allston, Brighton, Waltham and surrounding areas by providing quality, compassionate, coordinated care that is patient-centered, family friendly, and community focused.

CRCH is a comprehensive practice providing medical, pharmacy, dental, behavioral health, optical, and vision services to diverse underserved local communities.