HR Operations Associate (China Support)

HR Operations Associate (China Support)

Accenture Malaysia | Shah Alam, 10, MY

Posted a month ago

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The incumbent of this role would be able to perform ONE of the HR services-related tasks (e.g., HR administrative, recruitment, learning/ training development, HR service desk etc.) in timely manner to ensure all the SLAs are met by maintaining the employees’ data system. Individuals should be able to think out of the box and challenge the existing process to ensure continuous improvement


Tasks involved:

• Update employee movement (e.g. hiring, transfer, promotion, termination) and personal data changes in SAP.

• Process employee queries related to employee life cycle, employee services, competency & performance over email and phone.

• Updating, managing and maintaining training records & planning for employees who attended training courses.

• Generate electronic offer letter and secure approvals from the business.

• Enter and maintain new hire data in SAP.

• Support workforce and talent deployment business decisions from a data admin and support perspective.

• Generate and analyze HR reports on weekly, monthly, quarterly or yearly basis based on business requests.

• Escalate non-standard or exception requests for approval/ issues in timely manner regarding HR-related matters.

• Adhere to Payroll checklist throughout the process and confirm all necessary checks and controls have been applied.

• Perform post payroll reporting and support clarifications from retained teams.

Fresh Graduate with a Diploma OR Bachelor’s Degree in Human Resources/ Business/ Social Sciences related qualification.
Fresh graduate to maximum 6 months working experience in HR-related tasks are acceptable.
Must be able to converse and write in Mandarin.
Able to work in a team with other team members.
Able to work well with clients.
Quality driven – in communications and all system transactions.
Ability to deal with customer complaints in a professional and friendly manner and escalate where appropriate.
Additional Information

Junior Executive


Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree

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Additional Company Information

Registration No.


Company Size

2001 - 5000 Employees

Average Processing Time

29 days

Consulting (Business & Management)

Benefits & Others

Medical, Regular hours, Mondays - Fridays, Formal (e.g. Shirts + Ties)