Air Freight Assistant Manager

Air Freight Assistant Manager

Yamato Transport | Petaling Jaya, 10, MY

Posted a month ago

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Description


Description
Job Description

Air Freight Assistant Manager is responsible for building, leading and streamlining the Air Freight Team, the job involves improving and controlling the operational procedures, process mapping, negotiating rates, and maintaining customer relations.

Responsibilities:
• Develop/maintain Air freight business for domestic and international clients.
• Meet with middle/senior logistics executives in client organizations to scope out and understand needs for warehouse projects and other service sales opportunities
• Lead and motivate teams to achieve departmental goals and carry out staff performance reviews
• Provide training and coaching to team members by ensuring employees are working in their assigned areas to provide adequate coverage for all processes which may include task delegation and follow up.
• Review claims resulting from missing or damaged cargo.
• Maintain professional and proactive communication with all department staff, internal and external customers.
• Provides advice on maintaining and improving cost effective ways to handle air freight, and make the job more efficiently.
• To provide branch performance report on monthly basis.
• Assess and coordinate internal and external resources to provide feasible and sustainable services to clients
• Negotiated contracts with airlines, shipping partners and vendors.
• Coordinated with sales and customer service team for any Import/Export arrangement.
• Oversee the Air department to ensure that all aspects of Export and Import cargo from booking, pick-up,delivery, logging, file creation, customs clearance,customer service and invoicing are performed as per company standards.
• Ensure maintain high levels of Customs Service, maintain integrity in the operation and effect a smooth running department
• Strategy and planning – including the development of operational strategies based on financial budgets.
• To perform other job task as assign by the Branch manager.
Requirements/Qualifications:
• Bachelor degree diploma is required.
• Minimum 3-5 years of previous experience in similar positions is required.
• Strong customer service skills and detail oriented.
• Excellent English communication skills both verbal and written
• Second Language is an asset, but not required.
• Computer skills; Microsoft office, email, internet explorer, etc. and ability to learn proprietary business software applications
• Ability to work under pressure, multi-task, organize and prioritize work load in order to meet numerous deadlines.
• Positive attitude, friendly, outgoing personality.
• Willingness to learn and ask questions.

Company
Yamato Transport (M) Sdn Bhd was incorporated on 9th November 1988 with both international and domestic operations. We strive to fulfill our commitments to individual customers and to the community as a whole.

History
The origin of Yamato Transport can be traced back as early as the year 1919 where it started off with domestic transportation services within Japan. In 1976, Yamato Japan introduced small parcel delivery services known as "Takkyubin" in Japan. Through the years, it has established its reputation as one of the most reliable courier services nationwide.

Product & Services
We are a public listed company in Japan specializing in Takkyubin (door-to-door parcel delivery services), courier, air freight, sea freight, household removal and transportation, with our overseas offices well set up in the United States, Canada, Europe, Hong Kong, Shanghai, Taiwan, Singapore and Thailand. We also have our affiliates in Korea, Indonesia, Australia, Philippines and Vietnam.

Financial
Our carefully managed financial and business plans have helped us to create financial stability that is unique in today’s highly volatile business world and which ensures continued top-line growth and bottom-line results.
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Yamato Transport (M) Sdn Bhd was incorporated on 9th November 1988 with both international and domestic operations. We strive to fulfill our commitments to individual customers and to the community as a whole.

History

The origin of Yamato Transport can be traced back as early as the year 1919 where it started off with domestic transportation services within Japan. In 1976, Yamato Japan introduced small parcel delivery services known as "Takkyubin" in Japan. Through the years, it has established its reputation as one of the most reliable courier services nationwide.

Product & Services

We are a public listed company in Japan specializing in Takkyubin (door-to-door parcel delivery services), courier, air freight, sea freight, household removal and transportation, with our overseas offices well set up in the United States, Canada, Europe, Hong Kong, Shanghai, Taiwan, Singapore and Thailand. We also have our affiliates in Korea, Indonesia, Australia, Philippines and Vietnam.

Our carefully managed financial and business plans have helped us to create financial stability that is unique in today’s highly volatile business world and which ensures continued top-line growth and bottom-line results.

Additional Company Information

Registration No.

175686-M

Company Size

51 - 200 Employees

Average Processing Time

14 days

Transportation / Logistics

Benefits & Others

Miscellaneous allowance, Medical, Parking, Regular hours, Mondays - Fridays, Business (e.g. Shirts)