Account Manager

Account Manager

Silent-Aire | Petaling Jaya, 10, MY

Posted a month ago

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Job Details

Who we are

Johnson Controls is the global leader for smart, healthy and sustainable buildings.

At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.

This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. We’re helping to create a healthy planet with solutions that decrease energy use, reduce waste and make carbon neutrality a reality.

Sustainability is a top priority for our company.

We committed to invest 75 percent of new product development R&D in climate-related innovation to develop sustainable products and services. We take sustainability seriously. Achieving net zero carbon emissions before 2040 is just one of our commitments to making the world a better place.

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What you will do:

Understand and discuss the Sales plan with the Sales leader to agree on potential opportunities in his/her own focus area (territory, sector, etc.).

Qualify major opportunities pursued, drive consistency between Sales strategy (value messages, relationship approach, competitive differentiation) and content work managed by the Strategic Sales Support team (solution design, pricing and costing, delivery of proposal, planned project management).

Own communications and relationships for each deal.

Be expert in demand generation activities that are relevant to this market segment and will play a lead role in devising strategies to promote Sensormatic Solutions in these forums with tangible business results.

Sensormatic Solutions relationship to the clients you engage with, covering many layers within the organization and be able to develop relationships at Executive level, both on the Retail Technology and Business account.

As a major contributor you will be encouraged to represent your deals and accounts in the Monthly reviews that take place where there is a high level of accuracy encouraged in forecasting across the account activity

Penetrate targeted new logo accounts

Compliance with the Sensormatic Solutions sales methodology and practices.

Supports overall responsibility for Client Relationship at the company's executive level. Plans, advises and manages sales and market activities to continually reflect customer trends, market fluctuations, and changes in business practices/technology.

Impacts customer business strategy and sells solutions across the company solution portfolio

Establishes and articulates innovations and growth opportunities for customers and the company.

Ensures client happiness and broadening of offerings with potential new customers.

Leads the strategic direction of the account by establishing and articulating client happiness goals in relation to client expectations.

Serves as an advisor to develop vision, innovation, and industry expertise.

Establishes relationships proactively and grows customer intimacy.

Communicates with cross-functional groups and builds strategic relationships with client teams.

Provides significant industry expertise and client business acumen. Sells higher level services to the customer, enabling competitive advantage for them in the marketplace.

Provides thought leadership and capitalizes on cumulative industry, product, and company-specific experiences.

Captures best practices and advises and facilitates the management and movement of information.

What we look for:

Extensive understanding of the Retail Industry and its leading brands

Able to negotiate deals where Sensormatic Solutions is not the low-cost provider

In-depth customer knowledge

Business/financial management expertise

Acts as a Strategic Partner, Trusted Advisor

Familiarity with project management methodologies

Bachelor's degree in related field or equivalent combination of education and experience

Seven or more years of industry or client relationship experience

Proven sales and/or client relationship management experience preferred

Ability to work with cross functional teams in order to achieve customer objectives

Diversity & Inclusion 

Our dedication to diversity and inclusion starts with our values. We lead with integrity and purpose, focusing on the future and aligning with our customers’ vision for success. Our High-Performance Culture ensures that we have the best talent that is highly engaged and eager to innovate. ​​​​​​ Our D&I mission elevates each employee’s responsibility to contribute to our culture. It’s through these contributions that we’ll drive the mindsets and behaviors we need to power our customers’ missions. You have the power. You have the voice. You have the culture in your hands.