POSITION OVERVIEW : Lead Business Analyst for DIF data platform and related data products
POSITION GENERAL DUTIES AND TASKS :
Business Analyst Requirements:
A minimum of 10-year experience in business analysis or a related field. Business Administration degree or Business Analysis post graduate diploma / certification with ITIL V4 foundation certification will be a plus. Extensive experience of working in the IT/Compute operations with good understanding of ticketing, monitoring and service delivery processes. Knowledge of Network, Wintel, Database, Storage, Security and other towers. Knowledge of RPA, Monitoring and Automation (BMC, Client, IPSoft). Knowledge of various Analytics and Reporting on SLAs, KPIs and Metrics is a must, with exposure to AI/ML-Ops will be a plus. Good understanding of general and industry specific data privacy, security, governance, and regulations (like GDPR). Experience with Data Centre Automation and Data Centre transitions is a plus. Good understanding of Cloud Computing, IAM and Enterprise Single Sign-On concepts. Experience working in Agile environments and Exposure to DevOps. Excellent planning, organizational, and time management skills. Excellent communication, presentation, and documentation skills. Exceptional analytical and conceptual thinking skills. The ability to influence stakeholders and work closely with them to determine acceptable solutions. A track record of following through on commitments. Experience leading, supporting and developing top performing teams.
Business Analyst Responsibilities: -
Understand and develop a big picture view of various analytics platforms spread across the organization and service towers with aview to integrate them to a single platform. Conduct requirement gathering workshops with several stakeholders and owners of analytics platforms, gather critical informationfrom meetings and produce useful insights and reports. Gather user management and access requirements, role-based access control, identity provider integration and single-sign onrequirements catering to diverse customer scenarios. Gather customer experience requirements and drive a unified experience strategy. Identify and document sensitive data and drive data security and privacy implementations. Influence stakeholders and work closely with them to determine acceptable solutions. Ensure solutions meet business needs andrequirements. Effectively communicate insights and plans to cross-functional team members and management. Translate business requirements into well-defined features and user stories in Agile tools with clear Acceptance Criteria. Performuser acceptance testing. Manage competing resources and prioritize initiatives based on business needs and requirements. Lead ongoing reviews of business processes and develop optimization strategies. Create and maintain detailed reports, documentation, and procedures. Stay up to date on the latest process and IT advancements to automate and modernize systems. Provide leadership, training, coaching, and guidance to junior staff. Help manage projects, develop project plans, and monitor performance.
Description: POSITION OVERVIEW : Lead Business Analyst for DIF data platform and related data products POSITION GENERAL DUTIES AND TASKS : Business Analyst Requirements: A minimum of 10-year experience in business analysis or a related field. Busines
Skills: Consultant, Database, Storage, Security, Automation, Project Management
Experience: 10.00-13.00 Years