Investments Systems Support Specialist

Investments Systems Support Specialist

TIB,N.A. | Farmers Branch, TX, 75234, US
Job Type: Full Time

Posted 3 days ago

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At TIB, we are committed to serving as Trusted Partners, for our community banks and our employees. We take great care to maintain our commitment to excellence and personalized service internally and externally. We are dedicated to providing a diverse work environment that fosters inclusivity and growth. We offer a best in class benefits package that includes comprehensive health, life, and disability coverage, 401(k) retirement savings, generous paid time off, parental leave, tuition reimbursement, and other little extras to make work fun. If this aligns with your values and you want to join a leader in the banking industry, we are hiring for an Investments Systems Support Specialist that will be responsible for overall system development, maintenance, and ongoing support of the custom databases and downloads, used internally by the Investment Operations Department.


  • Develops, conducts maintenance, supports, and initiates a variety of system data downloads and extracts from Bank of New York, the Federal Reserve, the InTrader operating system, and supplemental portfolio analytic systems.
  • Supports, conducts maintenance, develops, and continues to enhance all departmental processes utilizing current databases specific to the investment operations functions.
  • Creates all custom reports and extracts.
  • Continually works with departmental supervisors to develop new tools for improving processes and procedures to ensure effective and accurate data and information.
  • Acts as a local resource for departmental questions and training on PC applications, such as Excel, Access, PowerPoint, etc.
  • Assists in ensuring the continuity of service during heavy volume periods or short staffing situations.
  • Gathers data for the department and produces weekly, monthly, quarterly, and annual activity, volume, and status reports.
  • Accountable for daily and monthly reconcilements of GLs, holdings and sales credits.
  • Designs, develops, and implements departmental presentations.
  • Serves as backup for departmental management roles.



  • Bachelor's degree, preferably in Business, Accounting, or Finance
  • Individual should be detail oriented, analytical, and possess excellent problem-solving skills
  • Ability to communicate effectively, both verbally and in writing, and across all levels
  • Highly developed PC skills, with particular emphasis on Windows/Microsoft Office and network environments
  • Individual should possess good interpersonal skills and be able to work within and foster a team environment


  • 3-5 years of safekeeping experience
  • 2-4 years of writing Access databases, Excel worksheets/macros, and/or report writer tools experience
  • 2-4 years of Sungard InTrader/Portfolio Accounting Systems experience
  • Software: Microsoft Office (Excel, PowerPoint, Word, and Access)

TIB is an equal opportunity employer and does not discriminate against an individual based on the individual's race, color, age, religion, sex, sexual orientation, gender (including pregnancy), gender identity, national origin, disability, genetics, citizenship status, veteran status or any other protected characteristic or activity.

The Major Duties/Accountabilities listed above are only a summary of the typical functions of this job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Management may elect to assign other responsibilities, tasks, and duties associated with this position.