Case Manager

Case Manager

The Salvation Army | Sydney, NSW, 2000, AU

Posted 10 days ago

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Start your career with The Salvation Army today!

We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.


The Salvation Army is one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

The role you could play

As a Case Manager you will provide case management support to women, families and children who have experienced and/ or are currently experiencing family violence.  The role also encompasses the delivery of assessment and crisis response. The role will be in instrumental in delivering high quality, safe and effective family violence and child well-being responses to those seeking support, safety, and recovery.

The Family Violence Services works with service users from a feminist perspective, aiming to empower and increase the safety of women and children.

This will include:
Establish effective relationships with clients that encourage self-determination and participation
Provide case management support to clients in accordance with The Salvation Army (TSA) case management models and standards of practice
Ongoing assessment is made of the client’s needs and circumstances from initial intake until they exit our support
Develop individual case plans in collaboration with clients and include a range of interventions that address the needs or goals of clients
Implement case plans with active client participation
Assist clients to access support services, establish community supports and, where needed, assist through advocacy with external service providers
Monitor and review progress and outcomes of individual case plans to ensure the plan continues to meet the client’s needs or goals
This is a permanent full-time role Monday to Friday, with some flexibility in start times. You will be supporting women and women and children across Greater Sydney, with offices available in Surry Hills, Dulwich Hill and Campbelltown.  This role has an on call allowance on a roster basis.

Part time opportunities will be considered, please include your preferred number of hours per week in your application.

Salary and conditions are in accordance with Social, Community, Homecare and Disability Services Award Level 4.

Your life at the Salvos
Maybe eligible to NFP salary packaging ($15,900 tax free) plus meals and entertainment benefits  
Employee Assistance Program - Independent confidential counselling service 
Financial, retail and lifestyle discounts and benefits 
Discounted health and fitness programs through Fitness Passport  
Up to 8 weeks leave per year through our purchase leave scheme 
Generous Parental Leave offering of 12 weeks  
Up to 5 days paid leave per year to support a TSA program or activity 
An inclusive culture of dedicated, passionate and professional team members 
Positively supporting and impacting the lives of others through your career contribution 
What you will bring
Diploma in Community Studies or equivalent, Masters/ Bachelor of Social Work desirable
Experience working in the family violence sector is desirable
Experience in specialist family violence and/ or child wellbeing work is highly desirable
Demonstrated case management experience and skills
Highly developed time management and work prioritisation skills with an ability to work autonomously with minimal supervision required
Advance computer skills including experience in data and record management
Trauma and Domestic Violence Informed
Person Centred, Strength Based approach 
Pool cars are provided and a relevant driver’s licence is required
Relevant state Working with Children Check is required
A willingness to undergo a National Police Check
The Salvation Army is subject to public health orders. You may be required to provide evidence of vaccine status dependent on requirements.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W e are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check.

We are committed to providing a safe environment for our people. Please note that The Salvation Army has a mandatory vaccination procedure.

We value Integrity, Compassion, Respect, Diversity, and Collaboration