Who Are We?
Claim Central Consolidated is a global claims solutions business that provides services (TPA, Property and Motor), technology and data insights to make managing claims easier. Founded in 2000, we are trusted by many leading insurers, brokers and underwriters globally.
Selected recent Awards for Claim Central Consolidated:
- WINNER: 2022 IB 5-Star Technology Award 2022 (Hello Claims NZ)
- FINALIST: 2021 ANZIIF Insurtech of the Year (Wilbur)
- WINNER: 2021 Insurance Business Awards: Service Provider of the Year (Claim Central)
- WINNER: 2021 Insurance Business Awards New Zealand: Service Provider of the Year (Hello Claims)
As a "Building Assessor” you will be our first face to face contact with our customers. You will be visiting at least three properties a day within your allocated region, assessing the claims, identifying the cause, calculating repair cost and collating relevant documents. You will use your knowledge of building and construction combined with instruction from relevant policy document to make a claim decision on behalf of our clients. You will be required to use our state of the art system to submit your report within giving timeframe.
To represent Claim Central to our customer according to our business values and in the most professional manner.
Conduct professional assessment of the claim and make decision as per client policy
Conduct professional assessment or re-inspection of the property damages.
Collect all required supporting documents and information
Prepare and submit an assessment report or a Quote for insurer using Claim Central System.
Conduct physical post repair quality inspections.
Support and respond to client and Customer inquiries about the claim you assessed.
Desired Skills & Experience
Carpentry Trade and /or joinery Trade (Must)
3 year insurance industry experience (desirable)
5 years building industry experience (Must)
WHS Induction Card (Must)
Working at Height certification (desirable)
Have previous experience using estimating software (desirable)
Excellent written and verbal communication skills.
First class customer service skills.
Good computer skills & data entry ability (word, excel & outlook)
High attention to detail
Highly organised individual
Ability to work autonomously
Flexibility with working hours (e.g.: willing to work extended hours if required)
Flexibility to travel interstate – as and when required
Working at Claim Central
We understand that vital to any organisation are its people. That is why we pride ourselves in creating a happy, healthy workplace. We are strong believers of continuous improvement; we invest in both our processes and our team members to achieve excellence in our delivery of services. We attract like-minded individuals that share our values and can be part of the exciting journey here at Claim Central Consolidated.
Flexible work arrangements – tailored to your needs within operational requirements.
Employee Assistance Program – confidential counselling service for you and your immediate family members.
Volunteering Leave – paid day to give back to a charity of your choice.
Wherefit discounts platform – discounts on gyms and studios, activewear, healthy meals, self-care, equipment, and tech.
Mental Health Leave – paid day in recognition of mental wellbeing.
If you would like to be part of the CCC Group and thrive in a fast-paced, team environment then please apply now!
Have any questions? Please contact to arrange a confidential discussion.