Business & Customer Insights Co-op

Business & Customer Insights Co-op

Loblaw Companies Limited | Brampton, ON, L6Y, CA

Posted 2 days ago

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Referred applicants should not apply directly to this role.
All referred applicants must first be submitted through Workday by a current Loblaw Colleague.
1 Presidents Choice Circle, Brampton, Ontario, L6Y 5S5
At Loblaw, we help millions of Canadians get through their best days, worst days, celebration days, and every day. Through our innovation and quality products, we’re here for our friends, neighbours, family members and colleagues.
We succeed through collaboration and commitment and set a high bar for ourselves and those around us.
We’re looking for adaptable people who are thrilled to join us in our goal of helping Canadians Live Life Well®. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. We promote leaders at every level and support our people to follow their passion.
Term Length: 8 months
Term Start: January 9th, 2023
Term End: August 25th, 2023
*Return to Office*:
As of March 2022 Loblaw has adopted the following Hybrid working model (a combination of working between the office and remotely). Colleagues will continue working remotely up to 2 days a week, while spending the other 3 days in the office.
CO-OP - Enterprise Customer Insights
Are you at the top of your game? Bring your expertise and knowledge to Canada’s largest retailer. We are looking for hard-working, nice and curious team members to help bring our Data & Analytics game to the next level. This is an exciting time to join our team – we are changing the game in a big way!
Job Description
The Loblaw Technology & Analytics (LT&A) team covers the data-focused spectrum from data governance and management through data engineering. We also cover the data analytics spectrum from ad-hoc database queries through to machine learning models. As Canada’s largest retailer, we are uniquely positioned to use data driven insights to deliver the needs of our customers. Our culture – Hard-working, Nice and Curious operates at the center of everything we do and is a critical part of who we are. Join us help Canadians live life well through the power of data, insights & analytics.
Why this role is important?
We are looking for an individual with strong analytical and computer programming skills to join our Enterprise Business & Customer Insights team to help us better understand customer behavior across both Shoppers Drug Mart and Loblaw. This is an exciting opportunity to help drive insights across the enterprise working with the data from the largest Loyalty program in Canada.
Working with the Senior Manager, Business & Consumer Insights, the Analyst (COOP) will be pulling, analyzing and interpreting data from various sources to provide concrete insights to key business collaborators. The Analyst will support the delivery of objective, valuable analysis interpretation and recommendations to facilitate discussions and decisions related to PC Optimum initiatives. The role will allow the Analyst to gain insight and perspective across multiple Loblaw divisions while building highly in demand and transferable skills.
Help us analyze and optimize the biggest and strongest loyalty program in Canada, and one of the top loyalty programs globally.
What You'll Do:
Extract, review and prepare large amounts of data from multiple sources for analysis and reporting
Support detailed analysis (data sourcing, analysis, testing) to ensure reliability, credibility and viability of conclusions and recommendations
Develop concise and easy to understand strategic and customer insights from data analysis
Support Loblaw divisions and other key collaborators with ad-hoc analysis and use customer data to deliver important insights driving business strategy
Partner with collaborators to better understand/define business problems and help resolve best course of action for insight generation
Assist in preparation of presentation materials for senior management
Collaborate closely with data experts (internal & external) to build and extract appropriate and accurate data sets to support complex analysis
Build reports and tools which will help collaborators in driving important metrics, improving processes, and provide deeper understanding and connection to our business and customers
What You'll Need:
Be enrolled in 2nd or 3rd university, working toward a degree in Business, Economics, Mathematics, Engineering, or Computer Science
Ability to synthesize large amount of data into insights
Strong intuition for business
Curiosity and willingness to ask questions
Strong communicator skills and comfortable collaborating within cross-functional team
Excellent organization ability to stay on top of a multifaceted and fast paced business, while leading multiple assignments at a time
Strong teammate and self-starter
Strong attention to detail to ensure data accuracy and quality
Advanced knowledge of MS Excel
Basic knowledge of SQL, Python, R is an asset
Experience in Retail an asset
Why now?
We are growing our customer focus, using our outstanding insights through a consultative approach with internal and external partners. You will get a sense of the big picture here, and a chance to contribute meaningfully early on.
Success in Analytics at Loblaw is not only about being strong analysts – but it is an opportunity to prove your business sense, develop strong communicative skills and work on high profile programs to drive performance and thoughtful change.
Loblaw is committed to sustainability by sourcing products with integrity and making a positive difference in the community. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.
Employment Type:
Full time
Type of Role:
Temporary (Fixed Term)
We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.
Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.