IT Support Engineer

IT Support Engineer

Focus Resourcing | South West England, England, UK

Posted 13 days ago

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IT Support Engineer - Hybrid working

  • Location:Malvern
  • Salary: £30,000 (depending on experience)
  • Job Type: 3-month fixed term contract

As the IT Support Engineer, you will be responsible for:

  • Providing 1st and 2nd line class IT operational support for all IT services
  • Work closely together within a small team to deliver a very high level of IT support to key business stakeholders
  • Using a strong and broad ranging technical and customer focused background to deliver on operational and project-based tasks, against demanding SLA's and challenging deadlines
  • Supporting and delivering technical solutions throughout all stages of the ITIL service lifecycle
  • Develop successful relationships within the team and with 3rd parties
  • Taking ownership of tasks from the initial request through to resolution

The successful candidate will have the following related skills / experience:

  • Ability to handle pressure and fast-paced environments
  • Flexible, resilient, and approachable
  • Ideally certified with ITIL but not essential