Personal Co-ordinator

Personal Co-ordinator

Webrecruit | UK, UK, UK

Posted 10 days ago

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Personal Co-ordinatorLondonWith the expansion of our client’s team, they are currently looking to recruit a temporary, full-time Personal Co-ordinator based in London. The successful applicant will join a multi-disciplinary team and play an active role in providing an exceptional service to clients.The role of a Personal Co-ordinator is a dynamic, customer-focused role, which is suited towards applicants who are hardworking and charismatic. The successful applicant will be responsible for ensuring customers have an excellent experience while within the clinic and that they feel comfortable at all times. Customer satisfaction is priority, ensuring that a high quality of service is provided.The shift pattern for this position will be four days on, four days off rotation, 7am - 7pm.In line with guidelines, the successful candidates will be required to undergo an enhanced Disclosure and Barring Service check, or regional / national equivalent.The role:- Represent our client as the first point of contact for clients and professional stakeholders- Providing continuity of care by coordinating all appointments and investigations- Ensuring all results are available for scheduled appointments- Operation of the company switchboard to receive, transfer, and / or connect a high volume of calls and maintain a rapid response rate according to agreed standards- Log all incoming calls and, where required, information maintaining an accurate record in PIS system. This covers clients, visitors, or email enquiries- Liaise and follow-up with Professional Partners, Associates, and nursing staff, as required- The operation of the company Patient Information System (PIS), updating all calls, client details and enquiries, appointments, bookings, sales, etc.The candidate:Essential:- Excellent communication, organisational, and interpersonal skills- Strong attention to detail- Committed and flexible- Team player- IT literateAbout Our ClientFor many years, our client has been at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. This experience and expertise powers each of our state-of-the-art clinics, currently located nationwide, with ambitious plans to roll out a number of new clinics in the coming months and years. A mobile service enabling certified staff to visit clients at their convenience is also available.Our client encourages individuals to adopt a personalised, preventative approach to their health and well-being, ultimately helping them to live healthier for longer. Using revolutionary technology, they measure hundreds of health biomarkers, generating unrivalled data that, when combined with complex algorithms, can predict future health concerns and identify early signs of illness even before symptoms arise. This empowers individuals to act sooner to prevent or delay disease onset - moving from a model of sickness management to true preventative healthcare. Our client’s unique service allows staff to establish a health baseline from which staff can track and monitor improvements over time.Our client was amongst the first to respond to the coronavirus pandemic, developing a pioneering diagnostic test for COVID-19 in just a few weeks. Their rapid COVID-19 testing service is trusted and used by a variety of private companies, individuals, and by the sports industry, and in the UK Government’s National COVID-19 Testing Programme.Our client is an Equal Opportunities Employer.The closing date for applications is 6 October 2022.To apply for the role of Personal Co-ordinator, please select the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.