Regulatory Compliance Officer

Regulatory Compliance Officer

LMA | West London, England, UK

Posted 13 days ago

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Description

The Compliance department ensures the company complies with all applicable regulation, industry standards and best practice. The key responsibility is to support the Compliance team. Our client provides finance products and services to all types of businesses operating in the public and private sectors within the Agriculture, Transportation, Industrial, Construction, High Technology and Medical market sectors. Responsibilities:

  • Attend departmental team meetings discussing & raising awareness of compliance topics including TCF & Fraud awareness and promoting company values
  • Deliver compliance inductions to all new joiners
  • Liaise with HR on the allocation of on-line compliance training
  • Coordinate projects that relate to new regulatory rules
  • Update & write internal compliance policies & procedures and take full responsibility for these areas as allocated by the Head of Compliance/ Compliance Manager
  • Review and summarise regulatory updates
  • Review controls in line with audit actions and update internal systems
  • Assist with RCSA (Risk & Control Self-Assessment) and Compass (Compliance Risks)
  • Help meet the FCA's principle of TCF monitor customer feedback
  • Investigate any negative feedback and collate quarterly reports for the board.
  • Assist with horizon scanning for regulatory changes, summarising FCA policy statements
  • Assist with training sessions for sales teams and wider
  • Maintain the introducer spreadsheet ensuring all introducers have relevant FCA permissions for regulated activities
  • Ensure applicable introducers are set up correctly on Alfa system
  • Assist with projects on identified areas of weakness to ensure FCA compliance

Compliance Monitoring

  • Raising the agenda for the fortnightly compliance forum and minute taking of the meeting.
  • Through the 'improvement form' monitor and log all reports errors on a quarterly basis chase and follow up on outstanding errors which require updates
  • Send reminders out to the sales teams to coordinate customer audits.
  • Maintain Compliance spreadsheets
  • Complaints monitoring/reporting - KRIs

Skills, Competencies & Personal Qualities:

  • Excellent verbal and written communication skills
  • Methodical and has attention to detail
  • Good time management and organisational skills
  • Focused on providing excellent service to internal and external customers
  • Ability to work under pressure and use own initiative
  • Pro-active and willing to be flexible in work required