Distribution Co-Ordinator

Distribution Co-Ordinator

The Recruitment Co | West Midlands, England, UK

Posted 3 days ago

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JOB TITLEDistribution Co-ordinatorCOMPANY/BUSINESS AREADry Silo Mortar - Customer Service CentreLOCATIONBinley CV3 2TTMAIN DUTIES/RESPONSIBILITIES- Taking and scheduling of orders to make deliveries in accordance with our service promise.- Ensure that costs are controlled by using the right type of vehicle for the site access.- Liaising with external hauliers to improve customer service and deliver a higher NPS value.- Planning on excel the work schedule for each day, whilst liaising with Plant Supervisors to minimise plant shutdowns.- Working pro-actively to establish the feasibility of customer requests in coordination with the haulier, dealing with any haulage queries that may arise.- Management of late loads, including a timely notification of these issues to all relevant parties.- Receive knowledge to understand other areas of the business to improve potential for further development.EXPERIENCE/QUALIFICATIONS- Must be computer literate.- Must be a good clear communicator with excellent customer service skills.- Previous experience in either a call centre or administration centre would be an advantage.- Full training will be given to the suitable applicant.

The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.