Credit Controller - Audio Technica

Credit Controller - Audio Technica

PRATAP PARTNERSHIP LTD | West Yorkshire, England, UK

Posted 15 days ago

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Established in 1962, Audio-Technica is a worldwide group of companies devoted to the design, manufacture, marketing and distribution of problem-solving audio equipment. Initially known for state-of-the-art phonograph cartridges, Audio-Technica now creates high-performance microphones , headphones , wireless systems , mixers and electronic products for home and professional use.

Winner of numerous industry awards, Audio-Technica manufactures products that set quality, durability and price/performance standards for live sound tours, broadcast and recording studios, corporate and government facilities, house-of-worship venues, and more.

The purpose of the role is to manage the credit ledgers of Audio-Technica customers in accordance with company procedures and ensuring financial risks to the business are proactively managed and controlled.

Duties to include:

  • Deal with the day-to-day cash posting from various banks in various currencies (EUR/USD/GBP) - in accordance with Company procedures and deadlines.
  • Liaise with customers directly to collect outstanding monies in accordance with Company procedures and resolve any queries arising.
  • Manage the aged debtors for 250-300 customers (around £3m sales per month) by ensuring that the 90 days column remains below an agreed level.
  • Liaise with internal sales and service departments to resolve queries and avoid any delays in receipt and recovery of payments owing.
  • Release new sales orders and RMAs once accounts are in order and not overdue or over the agreed credit limit.
  • Set up new customers in Microsoft D365 ERP system in accordance with Company procedures.
  • Deal with occasional online credit card and PayPal payments from customers in accordance with Company procedures and record them in the accounting system.
  • Review and check customer credit limits as required, in compliance with Company guidelines, to continue smooth order processing.
  • Send out reminders to customers and follow up by phone to proactively manage outstanding debt.
  • Always maintain a pro-active focus on risk management during communications with customers - including credit account, credit card or paypal accounts - and ensure that any potential fraud or default risks are carefully considered before orders are processed.
  • Create '7 days before court action’ letters via Solicitors.
  • Undertake any training required to increase knowledge across the Accounts function and capability to carry out any other duties within the team.

This search is not limited to any industry. Previous Credit Control experience is highly desirable for this recruitment:

  • Strong all round IT skills including Word / Excel to intermediate level and Outlook are essential.
  • You will be a good communicator, with a high level of interpersonal skills and the ability to influence customer decisions.
  • Ability to work on own initiative, under pressure and to deliver to deadlines.
  • You will have flexible approach to work tasks, demonstrating proactive support of colleagues and a positive contribution to team working.

Potential candidates can expect a competitive salary + quarterly bonus + retention bonus and a supportive friendly environment.

Pratap Partnership are engaged on this recruitment on an exclusive basis. Please contact Karen Caswell on for more details.