Customer Coordinator

Customer Coordinator

Hays Specialist Recruitment Limited | Greater Manchester, England, UK

Posted 15 days ago

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Description

12 month FTC Customer Coordinator based in Altrincham, £23,000 - £25,000 depending on experience Your new companyThis organisation based in Altrincham is seeking a customer coordinator to join their team on a 12 month FTC to cover maternity leave which could be extended if the business requires. This is a well-known organisation in the area with a lot of opportunity for training and development.Your new roleYou will be responsible for supporting with any defects that are reported by customers on their property. This includes chasing contractors, booking them in, dealing with residents, ensuring the job is reported accurately onto the system and then is followed up until completion. You will also be responding to customers via phone and email, updating the logs accurately and updating the system.What you'll need to succeedYour previous experience within administration will help you succeed in this role. You will ideally come from a construction background or have worked for a main contractor before. You will also be able to get to the site in Altrincham. You have a confident and professional phone manner, with excellent customer service and organisational skills.What you'll get in returnExcellent salary between £23,000 - £25,000 depending on experienceGreat opportunity to expand your skillsetPotential opportunities to be extended and even made permanentExcellent training providedWhat you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

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