Customer Service Representative

Customer Service Representative

Pajak Gadai Upaya Maju Sdn Bhd | Ampang, 10, MY

Posted 9 days ago

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Description



Requirements


With or without experience is fine, welcome fresh graduate.
Ability to communicate effectively with people in Mandarin, English, and Bahasa Malaysia.
Possess good telephone etiquette with a smiley voice.
Knowledge in handling basic computer (Microsoft Excel/Word etc).
Social Media savvy (Facebook / Instagram / Tiktok / XiaoHongShu, etc.).
Location: WGD Pawn Shop, Taman Putra, Ampang
Working Hours: 8:30am - 6:00pm

Responsibilities

Effectively responding to new / existing customers' messages on time and provide sound solutions.
To answer calls from company fixed line and handphone.
To assist valuer to perform administrative works (billing & handling of cash).
To follow up with clients who remit interest online and update their tickets on time.
Handle social media enquiries.

Benefits

EPF + EIS + Socso
Monthly Allowance, Medical Allowance, Yearly Bonus, Yearly Increment
Sharp working hours, there will be no overtime
Career advancement opportunity (to learn valuation skill / social media specialist)