Customer Engagement Specialist

Customer Engagement Specialist

Mirchandanis Career Placements India Pvt. Ltd. | Bangalore, KA, IN

Posted 5 days ago

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Description

RESPONSIBILITIES:

  • Undertake short-term or long-term client projects to address a variety of issues and needs
  • Meet with client management or appropriate staff to understand their requirements
  • Use interviews, surveys etc. to collect necessary data to further business opportunities
  • Conduct situational and data analysis to identify and understand a client problem or issue
  • Present and explain findings to appropriate executives/ management
  • Formulate plans to implement recommendations and overcome objections
  • Arrange for or provide training to clients on how to effectively use the product & services portfolio
  • Replenish knowledge of industry, products and field


REQUIREMENTS

  • Psychology/ Assessment Background
  • Project Management Capabilities
  • Client Interaction Across Multiple Industries
  • Inter/ Intra Team Management Capability (Sales/ Growth/ Admin/ Tech/ Support)


EXPERIENCE

  • 3-5 years
  • Could have worked in any assessment organization/ learning and development or talent management function in other organizations