Account Manager - Secure Transactions (Ee)

Account Manager - Secure Transactions (Ee)

Thales Group | Johannesburg, GT, ZA

Posted 13 days ago

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Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30, organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.Primary interface for customers’ portfolio;Establish appropriate relationships with customers and potential ones;Promote products and services;Identify and qualify new opportunities;Establish high-level strategic relationships with the accounts and potential partners and position as a key partner within the account;Coordinate and lead tenders’ answers;Negotiate and close deals according to rules and guidelines;Interface with various resources within the Business Units to ensure the customer’s needs are fully understood and that commitments are going to be fulfilled;Provide the accounts with product evolution inputs and roadmap definition;Ensure the relevant market information are communicated internally;Prepare activity reports on a regular basis (weekly reports, monthly and quarterly reviews);Communicate on market forecast and any relevant information related to customers satisfaction and competition activity (completion of CRM database and customer visit reportDevelop, propose and implement the strategic account planning in line with the Sales Strategy;Ensure the overall customer satisfaction. Build and follow the relevant recovery plans.Education, qualifications, and special trainingDegree in Engineering or business school diploma or post graduate degree.ExperienceMinimum of 5 -10 years’ experience in sales management in banking and technical environmentKnowledge and skillsFluent in English;Negotiation skills;Good business analysis and mid-term vision;Good oral and written communication skills;Preciseness and rigour to provide forecast;Knowledge of payments market segments;Interpersonal skills.Personality requirementsEmpathy (good listener);Sensitive to customer satisfaction;Assertiveness and leadership;AutonomousPersistenceMobilitySales HunterAt Thales we provide CAREERS and not only jobs. With Thales employing 80, employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!