Product Owner (Business Analyst)

Product Owner (Business Analyst)

CLS Human Capital Specialists | Pretoria, GT, ZA

Posted 15 days ago

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Product Owner/Business AnalystIntroductionAn innovative an educational software company situated in Pretoria East is seeking a Product Owner and Business Analyst with at least 6 years experience in a similar role.RequirementsMinimum education (essential)BEng (Industrial) Degree or BSC Information Technology Degree or similarEducation (desirable)Certified Scrum Master, ad manager certificationMinimum applicable experience (years)6 years minimum, with 2+ years in a management roleRequired nature of experienceBusiness Analysis within the IT, software preferably media/digital advertisingDevelopment of product and system specifications.Requirement gathering and documentation.Project Management.Skills and Knowledge (essential)Working knowledge of Big Data and Data Science applications. Business Intelligence.Practicing knowledge of SDLC.Knowledge of consumer-facing application development, deployment and maintenance.Knowledge of media and marketing product and service landscape.An in-depth understanding of User Experience design and Consumer products.The application of critical thinking and a data-driven approach to the continuous improvement of a product and the customer's experience relating to the product.Recruitment and effective management of employees.Excellent computer proficiency (especially in GSuite and MS Office Excel).Technical and functional writing skills (Proposals, pitches, demo content, product specifications etc.).Business process formulation and design.Technical Specification writing.Agile Project Management.Team management.Stakeholder liaison and reporting.BI Tools and interpretationSkills and Knowledge (desirable)SQL KnowledgeKey Performance Areas, Weights and ObjectivesTeam Coordination 20%Increase teams effectiveness with the following:Recruitment, selection and orientation;Training and development;Assign accountabilities and plan;Monitor and appraise job and project results;Develop a climate for offering information and opinions.Ensure the team meets timelines and produces content of the highest quality, always maintaining the professional image of the product, both internally and externally.Ensure that the team has the support and resources it needs to thrive and develop professionally.Product Ownership 50%Full cycle Project and Product Management including capacity management, stakeholder engagement and resource tracking.Multi-task on a suite of projects and functions, all within different stages of development and implementation.Compile intuitive system and product requirements and specification design, in terms of researching, consulting and analysing needs.Follow best practice design and development methodologies in sustaining high quality, clean, auditable and manageable products and systems.Compile relevant specifications documents.Work with front-end, back-end and mobile developers, marketing, sales, research and design departments to ensure a holistic management process of project management.Ensure conformity of products to product requirements in terms of the Quality Objectives which includes regulatory and legislative compliance.Identify technology limitations and deficiencies in applications and associated processes, procedures and methods within the division.Continuous improvement of existing products, systems and processes within the division.Identify issues, bugs, and bottlenecks and devise solutions to these problems within the division.Guide key resources to facilitate and execute on the improvement and prolonged success of existing applications.Monitors external industry trends and how they impact the business model relating to the product domain.Follow and keep abreast of competitor developments and trends and use this information to develop strategies and plans that would result in a competitive edge.Plan and prioritise product feature and/ or process improvement backlog and the development thereof.Work closely with department leads to create and maintain business value and ROI.Analyse consumer trends and feedback relating to app usage, dropoff rates, screen interaction, rewards program opt-in rates, reviews, and general consumer sentiment.Continuously optimise and improve applicable user journeys through the SDLC process.Continuously develop and improve the behavioural science model relating to customer retention and opt-in rates.Business Processes and Strategy 20%Manage key relationships (clients and suppliers - 3rd party applications and/ or hardware) under purview in the team.Direct business process improvements, operationalization and optimization.Develop strategies for the implementation of products, projects or systems, including commercialisation, legal and operational aspects.Identify, analyse and report on risks, along with appropriate mitigation measures and implementation of these measures for said risks.Manage tasks and priorities within the team.Increase profitability of products through the streamlining of development and maintenance thereof.Effective stakeholder management (both internal and external).Drive a data-lead approach within the division, ensuring data is top of mind and considered across functions.Use data and insights to address and improve operational inefficiencies, lack of process adherence, and sales outcomes.Ensure accuracy (through checks and fail safes) of the divisions data system.Analyse operational and procedural problems, and develop, recommend, and implement proposed solutions.Reporting 10%Accomplish objectives by establishing plans, budgets and results; reviewing progress and making mid-course corrections to ensure optimal outcomes.Efficient and effective reporting on strategies, prioritisation and tasks to Line Manager.Efficient and effective reporting on performance of products and systems.RemunerationMarket related