Customer Sales Advisor

Customer Sales Advisor

Webhelp | Cape Town, WC, ZA

Posted 10 days ago

Apply Now

Description


Calling all sales enthusiasts!We have an amazing fixed-term contractopportunity for goal-driven go-getters to join our fun-loving global community of passionate and vibrant individuals who bring fun to work every day.As a Customer Sales Advisor working on a vibrant campaign in our vibrant Parktown office, youll be responsible for handling customer and sales queries in a professional and courteous manner; confidently handling objections and identifying opportunities across multiple platforms.Youll be joining our fun-loving global community of more than , passionate people who work across locations in over 50 countries delivering exceptional customer experiences for some of the worlds leading brands. Being a people-first company, we put people at the heart of our business, and this is when everything comes alive.Working as part of a team within a fast-paced, dynamic contact centre environment, you will be rewarded for achieving sales targets through understanding customer needs, cross-selling and upselling and delivering service excellence every step of the way.If you want to take the next step in your career, apply today.What you will be doingAchieving customer expectations and satisfaction through effective sales (core function) and customer serviceWorking towards consistently achieving and exceeding set sales targetsConsistently applying agreed behavioural and compliance standardsSharing knowledge and skills with other members of the teamCommunicating new information that is relevant to the campaign to colleagues, customers and managersDeveloping and maintaining current knowledge of the campaignEnsuring first contact resolution at all timesProtecting information security and taking responsibility for highlighting any issues that you are made aware of by using the correct processesWhat you'll needMatricStrongcontact centre sales experience is essentialAvailable immediatelyAbility to work shifts, including weekends, on a rotational basisMS Outlook experienceExcellent communication, listening and interpersonal skillsThe ability to work in a customer and sales driven environmentPassion for salesHigh motivation, drive to succeed with ability to meet and exceed sales targetsAbility to overcome objections, resilient and calm under pressureEffective team playing with a positive attitudeClear disciplinary record and a proven performance record of achieving sales resultsWhat we're offeringR base entitlementFantastic employee assistance programme (EAP)Webhealth benefits: World-class working environment, exercise classes, access to financial well-being sessions, will writing sessions, stress management sessionsInteractive and inclusive company cultureEach Webhelper brings a different energy, passion, a unique set of skills and talents. This strand of our DNA sets us apart and is how we enrich customer experience and business solutions for our clients.Wed love to get to know you better. After applying, you will be sent a link to complete a quick online chat. We dont want you to miss out on the opportunity so please check all of folders for the link after applying. Take this opportunity to advance your career with our collaborative team of game-changers