Engineering/Production Sales Administrator

Engineering/Production Sales Administrator

Watershed Consulting | Eikenhof, GT, ZA

Posted 19 days ago

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Description


Engineering/Production Sales Administrator

Area: Eikenhof, Johannesburg South

Salary: R17000 to R20000 p/m depending on skills and experience

Purpose of the position: Providing support to the Sales and Marketing team, assisting in tasks of editing, typing, correspondence, filing and other administrative duties

Duties:

Providing support to the Sales and Marketing team, assisting in tasks of editing, typing, correspondence, filing and other administrative duties;
Communications both internally and externally to the global network relating to the order process, shipping process and aftersales requests;
Shipping & logistics planning; Shipping & logistics planning; keeping track of all shipments and updating the distributors / customers with regards to ETA
Ensuring specs are completed with correct information at all times as per customer orders;
Maintaining up to date information on production and parts order delivery times for customers and communicating with customers and managing expectations;
Assisting the Sales Manager in keeping up to date with all distributors and assisting with daily tasks with regards to all orders from distributors;
Process weekly back-order report to be submitted to the Sales Manager
Process bi-weekly delivery schedule for Sales Manager’s approval, to be sent out to distributors
Feedback to Sales Manager with dealing and sorting out customer complaints as needed;
Maintaining an account of documentation detailing all information relating to sales;
Preparing sales documentation and compiling of quotations;
Maintaining good client relations by keeping a client record;
Invoicing;
Ensuring shipping dates for products are met;
Adhere to company policies and procedures at all times and ensure that ethic codes are adhered to in all business conducted on the company’s behalf;
Scheduling of meetings;
Assisting in the planning of company events;
Attending to telephonic queries;
Such other duties as you may be instructed in relation to from time to time by a member of Company management.

Skills / Experience Required

Minimum Grade 12
Minimum 5 years’ experience in customer relations management
Experience in a manufacturing or engineering or production environment is essential
Experience of ERP systems. Experience of Omni Accounts advantageous
Excellent communicator;
MS Office (Excel, Word, Outlook);
Attention to detail is vital.