Client Service Officer – Lighting Specialist — Green Energy Trading
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About What we do Our Services FAQs Pricing Login 1 300 077 784 Sign up to Geo October 18, 2021 Client Service Officer – Lighting Specialist
Permanent, Full Time position
Location: Hawthorn, Melbourne
Annual Salary Range: $52,000 - $60,000 (based on experience) plus Superannuation
Accepting Applications Now
Inspired by green energy and reducing our carbon footprint?
A professional with a keen interest in learning more about energy efficiency?
Aspirational with a strong customer focus?
How would you like to step out of what you're doing and join an organisation that has soul and a compelling purpose? We are BIG on development, job satisfaction and rewarding people who are looking to back themselves on their relationship building and influence skills.
We want to employ a person who is all about customer experience and has a strong achievement drive. It's a Customer Services role that is responsible for ensuring our clients are achieving their goals in the Victorian Energy Upgrades commercial lighting industry.
If you love building exceptional relationships with people, have a strong customer focus, and truly believe in the benefits of energy efficiency, then we would love to speak with you.
The Role Includes
Managing and completing general administrative duties such as creating and designing floor plans, completing forms, generating PDF reports, etc.
Checking claim evidence such as photos, excel spreadsheets, and company details
Update and maintain key registers and schedules
Attending lighting upgrade sites to collect upgrade evidence, take photos, do lux measurements
Perform general checks and calculations to support the Compliance team
Grow relationships through empathy and a genuine desire to understand customers and their business
Call and email customers to explore their energy conservation requirements
Have consultative conversations with existing and potential new customers through genuine curiosity
Help customers have insights into how they can maximise their energy savings
Be comfortable talking with decision-makers to identify customer potential
Communicating with government regulator auditors regarding lighting upgrades
What we are looking for
A goal-driven personality with a desire to make a difference with customers
Exceptional attention to detail and advanced Microsoft office skills
Adaptability with new systems and technology
The ability to explore needs through listening and having consultative conversations
The ability to plan, manage and prioritise your time
The self-awareness to recognise the impact you have on others
Be comfortable with talking on the phone and meeting face to face
What we offer you
Employee profit share scheme
Modern office in Hawthorn
Social office environment
Professional Development & Learning
if this sounds like you and you'd like to have a confidential chat, then we'd love to hear from you! We invite you to submit your application by sending through your cover letter detailing what you will bring to the business and resume to to Alison Middleton - AlisonM@greenenergytrading.com.au .
Only successful candidates will be contacted.
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Ground Level 109 Burwood Rd Hawthorn VIC 3122
1300 077 784