Client Service Officer – Lighting Specialist

Client Service Officer – Lighting Specialist

Green Energy Trading | Melbourne, VIC, 3001, AU

Posted a month ago

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Client Service Officer – Lighting Specialist — Green Energy Trading
Installer selfies will be a mandatory requirement from the Clean Energy Regulator for all PV claims from the 1st November 2021. Please ensure your installers are registered for our Onsite app and are aware of the requirement to start collecting selfies via the app.
About What we do Our Services FAQs Pricing Login 1 300 077 784 Sign up to Geo October 18, 2021 Client Service Officer – Lighting Specialist
Permanent, Full Time position

Location: Hawthorn, Melbourne

Annual Salary Range: $52,000 - $60,000 (based on experience) plus Superannuation

Accepting Applications Now
Are You

Inspired by green energy and reducing our carbon footprint?

A professional with a keen interest in learning more about energy efficiency?

Aspirational with a strong customer focus?

How would you like to step out of what you're doing and join an organisation that has soul and a compelling purpose? We are BIG on development, job satisfaction and rewarding people who are looking to back themselves on their relationship building and influence skills.

The Opportunity

We want to employ a person who is all about customer experience and has a strong achievement drive. It's a Customer Services role that is responsible for ensuring our clients are achieving their goals in the Victorian Energy Upgrades commercial lighting industry.

 If you love building exceptional relationships with people, have a strong customer focus, and truly believe in the benefits of energy efficiency, then we would love to speak with you.

The Role Includes

Managing and completing general administrative duties such as creating and designing floor plans, completing forms, generating PDF reports, etc.

Checking claim evidence such as photos, excel spreadsheets, and company details

Update and maintain key registers and schedules

Attending lighting upgrade sites to collect upgrade evidence, take photos, do lux measurements

Perform general checks and calculations to support the Compliance team

Grow relationships through empathy and a genuine desire to understand customers and their business

Call and email customers to explore their energy conservation requirements

Have consultative conversations with existing and potential new customers through genuine curiosity

Help customers have insights into how they can maximise their energy savings

Be comfortable talking with decision-makers to identify customer potential

Communicating with government regulator auditors regarding lighting upgrades

What we are looking for

A goal-driven personality with a desire to make a difference with customers

Exceptional attention to detail and advanced Microsoft office skills

Adaptability with new systems and technology

The ability to explore needs through listening and having consultative conversations

The ability to plan, manage and prioritise your time

The self-awareness to recognise the impact you have on others

Be comfortable with talking on the phone and meeting face to face

What we offer you

Competitive salary

Employee profit share scheme

Modern office in Hawthorn

Social office environment

Professional Development & Learning

if this sounds like you and you'd like to have a confidential chat, then we'd love to hear from you! We invite you to submit your application by sending through your cover letter detailing what you will bring to the business and resume to to Alison Middleton - .

Only successful candidates will be contacted.

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Ground Level 109 Burwood Rd Hawthorn VIC 3122

1300 077 784

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