Develop applications in assigned area of responsibility on ERP/CRM systems with minimal guidance from a Lead Developer
Work with project team to develop unit test and document small and medium complex level programs as needed for the projects
Follows the best practises set by the project requirements.
Perform other duties as assigned or requested
Code debug test and document; communicate product/component/feature during development stages.
Optimise efficiency cost and quality by identifying opportunities for automation/process improvements and agile delivery models
Learn technology business domain system domain individually and as recommended by the project/account
Define/review technical requirements based on user stories.
Mentor new team members
Contribute to ERP/CRM Practice related activities like (but not limited to) assembling content for case studies contributing to reusability coordinating internal seminars and conduct knowledge sharing sessions organizing sessions during and participating in hackathons etc.
Identify the problem patterns and improve the technical design of the application/system
Suggest appropriate technical options for development such as reusing improving or reconfiguration of existing components
Set goals in NorthStar measure progress timely and update accordingly
Measures of Outcomes:
Completion of applicable technical/domain certifications
Adherence to coding standards set by ERP/CRM Practice
Number of mandatory training requirements (technology/industry specific training programs and UST mandatory trainings)
Reduction of reoccurrence of known defects
Quick turnaround of production bugs
Number of post delivery defects
Adhere to SLAs where applicable (if supporting)
Resource billability throughout the year
Number of positive feedback from managers or leads
Number of small requirements solutioned and implemented
Understand the requirements/user stories
and resource dependence for one's own work and for others' work
including modules. Follow scrum ceremonies.
Understand the design/LLD and link it to requirements/user stories
Configuration and Coding::
Adhere to coding standards and follow ERP/CRM best practices. Develop code independently.
Create unit test plan for assigned requirements
and conduct unit testing.
Test class coverage above 95%.
Participate in code reviews with Tech Lead
Interact with client for technical discussions under supervision
Perform defect RCA and mitigation
Manage module level activities
Create documentation for own work as well as perform peer review of documentation of others' work
Create deployment related documents.
Perform analysis as required and directed by the supervisor
Report status of tasks assigned
Comply with project related reporting standards and process
Contribute project related documents
Follow release process
Develop feature / component with good understanding of the business problem being addressed
Effectively interact with customers and articulate their inputs
Mentor junior developers on the team
Ability to debug and do RCA for any defects reported by testing team
Explain and communicate the design / development to the customer
Understand the application/feature/component design and develop the same in accordance with user stories/requirements
Perform and evaluate test results against product specifications
Develop user interfaces business software components and embedded software components
Manage and guarantee high levels of cohesion and quality
Estimate effort time required for own work
Perform and evaluate test in the customer or target environment
Work in a team environment
Good written and verbal communication abilities
Proactively ask for and offer help
A quick learner who can adapt to learning new technologies relevant to ERP/CRM.
Experience in researching production system issues
Able to work closely with client to convert production issues to solutions and suggest options
Ability to advise on best practices and approaches to the team and client
Experience in creating and maintaining configuration steps like Sandbox refresh activities.
Ability to prepare test data and steps for unit integration and production testing as per project needs.
Strong and effective written and verbal communication skills
Knowledge of various ERP/CRM cloud platform features and automations. Thorough knowledge of coding best practices and understanding the limitations of coding. Experience using data loading tools. Experience on production deployment and solving deployment errors. Knowledge of Agile Methods - Scrum and Kanban
Key Responsibilities:• Design, Develop & Execution of all areas of QA (Quality Management) in the assigned scrum team (test case definition, test approach, documentation, and reporting)• Accountable for test case quality & execution quality• Oversees testing and test results on operational level for the assigned scrum team• Work through the validation cycle of test design, test implementation, test execution and test analysis• Actively support/troubleshoot issues reported by global users and work with your team to establish long-term solutions• Own the whole test cycle within scrum teams :• test analysis -evaluating test results• test design – formulating tests• test implementation – scripting tests• test execution – run tests• Work closely as part of the assigned scrum team in Sales Cloud.• Understand the Sales Cloud user stories, recommend the necessary testing, prepare and execute test cases.• Govern the QA process in the scrum team to ensure quality in deliverables - by proactively involving oneself especially in solution design, retrospective and grooming session• Look into best practice and way of working - also as a means to ensure quality in scrum team• Guide and proactively provide feedback to the team on how to test and on test case preparation.• Manage, review and execute regression and sanity test scope for SFDC releases - manual and automated test cases.• Work closely with Test Automation Engineer to ensure scripts runs in stable manner• Be ready to work collaboratively and openly with QAs across scrum team and Test Automation Engineer - in terms of supportiveness, knowledge sharing and continuous QA process improvement. Must have: Well versed in Sales Cloud of Salesforce Good understanding and hands on experience of QA process and best practice Good understanding and experience on the 4 main pillars of testing, as testing will the starting point for that role • test analysis -evaluating test results • test design – formulating tests • test implementation – scripting tests • test execution – run tests General competencies in Sales and Marketing area (Business process understanding) Hands-on experience in Tosca Tricentis automation tool – UI and mobile.