Retail Operations Specialist

Retail Operations Specialist

L'Oreal | Melbourne, VIC, AU

Posted a month ago

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Description

ABOUT THE JOB
Manage day to day operational processes for Boutiquesinc. banking, compliance, stock replenishment and inventory management
Manage cycle counts and assist with Stock takes
Assist with compliance and audit reporting
Support point-of-sale systems. Troubleshoot andescalate incidents working with external support teams.
Preform data validation and reconciliationbetween systems. Identify errors, working with internal and externaldepartments to resolve
Assist with testing system upgrades and enhancements.Champion change management and run training sessions
Create and update training, procedure, andprocess documentation
Collaborate with internal departments and fieldteams to deliver retail best practice; ensure processes are compliant and policies,procedures and guidelines are adhered to
Assist with Beauty Advisor administration
ABOUT YOU
High level of attention to detail and accuracy.Excellent organizational skills, detail oriented and ability to multitask
Highly motivated, able to work autonomously anddemonstrate initiative
Exceptional problem-solving skills, ability tothink proactively and look for solutions
Confident using and learning new systems.Previous experience in point-of-sale support or user acceptance testingdesirable
Good knowledge of Excel; or basic level interestto grow and develop skills in this area
Experience creating training/process documentation
Experience with stock management, compliance control (banking, reporting etc) and operational processes
Strong customer service background, with greatcommunications skills and confidence communicating with internal and externalstakeholders
ABOUT THE PERKS
Hybrid working WFH and in our newly renovated St Kilda road office
Life insurance and Income Protection
On-site gym / Health & Well-being programs
Annual product allowance across all LOreal Australia brands ABOUT LORÉAL AUSTRALIA L'Oréal Australia is part of the L'Oréal Group, with 32 brands present in Australia. For over a century we have been dedicated to one sole vocation: creating beauty. Our goal is to offer each and every person around the world the best of beautyin terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity. Because we are the global leader in beauty, we are aware thateverything we do can have a meaningful impact, and everyone at L'Oréal has a common purpose to create the beauty that moves the world.L'Oréal Australia is a supporter of reducing barriers that exist due to traditional working practices and therefore flexible work arrangements will be considered for this role.We are an equal opportunity employer and we encourage applications from people regardless of gender, ethnicity, religious beliefs or disability. We are an Employer of Choice for Gender Equality (WGEA) and a Family Friendly Workplace (Parents At Work & UNICEF).L'Oréal Australia acknowledges acknowledge the Traditional Owners & Custodians of the lands on which we work and pay our respects to their Elders past, present and emerging.