Service Manager

Service Manager

Frizelle Sunshine Automotive | arundel, VIC, AU

Posted a month ago

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Description

  • Servicing the number one selling truck in Australia
  • Attractive remuneration with car
  • Based at our new state of the art Gold Coast dealership

Frizelle Sunshine Automotive is part of Peter Warren Automotive Holdings, one of Australia's largest multi-franchise automotive dealer groups. We have expanded across South West Sydney, Sydney’s North Shore, Regional NSW, Northern NSW, and throughout South Brisbane and South East Queensland. With some of the finest vehicle brands in the world we cover all aspects of vehicle ownership. With over 1,700 employees across QLD and NSW, we are focused on growing and developing a career path for all our people. 

 

We are now looking for a Service Manager to join our Isuzu Trucks dealership in Arundel.

What the role entails:

  • Providing the best possible service to customers while maintaining an efficient and profitable operation
  • Building and maintaining positive customer and employee relationships
  • Operating at optimum capacity with good measures to ensure cost control
  • Setting and obtaining service sales and profit objectives
  • Organising, directing and controlling the activities of staff ensuring optimum use of all material and staffing resources
  • Ensure department processes are being closely monitored and controlled
  • On every occasion ensure that all interactions by the dealership are of the highest standard, both internally and externally

What we are looking for:

  • Someone who is passionate about Isuzu Trucks
  • Proven leadership experience from a dealership service environment
  • A high level knowledge of service department processes, policies and procedures
  • Excellent customer service with well developed communication skills both verbal and written
  • Experience in Service Department KPIs with great time management skills
  • Experience with Pentana Solutions (Reynolds & Reynolds) preferred
  • Current Manual Drivers Licence (HR license preferred)

The benefits of working with us:

  • Free Titans Tickets for home games
  • Employee Assistance Program (EAP)
  • Quarterly and annual awards and recognition for high achievers
  • Training Pathway and Growth opportunities provided
  • Exclusive Discounted Titans Membership

All employees must be entitled to work in Australia, complete a Federal Police Check and a Traffic History (QLD) or Driving Record (NSW) check.