Establishment Hotel | Hotel Team Leader

Establishment Hotel | Hotel Team Leader

Merivale | sydney, NSW, AU

Posted a month ago

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The Venue

31 elegantly appointed guest rooms, including two stylish Penthouse suites, access to a private gym, and Establishment's numerous bars and restaurants; Establishment Hotel offers uniquely luxurious accommodation for discerning travelers. Located in the middle of Sydney's CBD, it's a very short walk to Sydney Harbour, the Opera House, and botanical gardens. Convenient access to Sydney’s nightlife right at its doorstep, hotel guests have the option of enjoying a specially crafted cocktail in the 1920s-style clandestine bar, Palmer & Co, or a romantic fine-dining experience at the two-hatted restaurant Mr Wong, without having to leave the building. 

The Role

We have a fantastic career opportunity available for a passionate and motivated Hotel Team Leader to join our family at the Establishment Hotel. We're a small team within a huge company and we rely on each other to get things done. In this hands-on role you will embrace our vision of delivering exceptional, genuine, and personalised service that will make our guest's stay memorable. In addition to managing the daily operation of the Front Office, you will work closely with the Operations Manager and Hotel Manager on other aspects of the operation including Reservations, Revenue Management, Human Resources, and F&B. We will give you the empowerment to problem solve with confidence in your ability to effectively resolve delicate situations and implement solutions to overcome guest feedback and coach your team to do the same.

The successful candidate will be very well organised, have exceptional communication skills, and the capability to build strong rapports with guests and Merivale colleagues. You will hold an RSA, and be well versed in Sydney, and Hotel Operations.

The Reward

Merivale is a business built on great people, who love what they do. We’re committed to providing a workplace that is enjoyable every day of the week and our team enjoys a range of benefits including ongoing development opportunities, unrivaled hospitality discounts, and incentives schemes.

We also offer growth and career development, rewarding pay, attractive staff discounts and benefits, endless career opportunities, and the chance to work with some of the hospitality industry's best leaders. This is the perfect role for someone ready to step up and take their career to the next level by managing a boutique property.