Infosys BPM is hiring for Process Specialist -

Infosys BPM is hiring for Process Specialist -

Infosys BPM | Bangalore, KA, IN

Posted a month ago

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Infosys BPM is hiring for Process Specialist

  • Designation – Process Specialist
  • Qualification – Any Graduate
  • Experience – 2-4 Year
  • Location – Bangalore – E-city
  • Shifts – 24/7
  • Domain - Sales and fulfillment, Order management

Skills Required:

1. Experience in handling critical elements of:

a. Quoting Process which includes Software Licensing, Renewal, New hardware & services,


b. Contract Renewals,


c. Converting client Purchase Order into a Sales Order

2. Ability to handle dispute cases

3. Domain: Sales and fulfillment, Order management – in Telecommunication, Manufacturing (Only related to electronics or Network devices), Hi-tech and IT industry

List of responsibilities / activities specific to this role:

Perform Quality audits to measure accuracy identifying errors and closure of transaction in specified timelines.

• Provide feedback & coaching to agents for errors identified during Quality checks

• Decisive in Root Cause Analysis and in tracing responsibility

• Interact effectively with upstream and downstream teams discussing process updates and process gaps

• Shift timing as per APAC & AMERICAS region

• Mandatory work from office

If interested, Please share your resume with below details to


Email & Mobile Number:

Graduation & Year of passing :

Post-Graduation & year of passing (If applicable):

Total experience :

Relevant experience:

Current Company name:

Current CTC:

Expected CTC:

Notice period:

Current location:

Preferred job location:

Willing to relocate (YES/NO):


Vinoth Kumar. A

Infosys BPM LTD