IT Support Specialist

IT Support Specialist

Expeditors International B.V | Banksmeadow, NSW, AU

Posted a month ago

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Description



Company Description


Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle, we make the world go round. We deliver solutions to complex global challenges faced by some of the most recognised brands the world. At Expeditors we recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within, so we think not just of this role but those of your future. More than 50 percent of our staff of over 19000 employees have been at Expeditors for 5 years or more. This high retention rate is influenced by a unique compensation program for positions that are more than just jobs. Join Expeditors and have a chance to grow, thrive and fulfill your potential.


Job Description


As an IS Specialist you will manage the hardware and much of the software needs of your local branch and customer base. Your internal customers are a diverse mix of technical and non-technical individuals so you will develop your skills communicating with both areas. Your skills in developing tools and technical solutions will assist improve the branch’s processes and productivity and you will have ownership of the purchase, inventory and set up of new systems and devices and will ensure that the network operates at consistently and efficiently. You are an integral member of the team that ensures the effective management of technology, systems and keeps us operating efficiently.

Hardware Management: You will continuously manage the operational effectiveness of the branch’s hardware, taking control of inventory, end of life, ordering, set up and retiring of all hardware.
Software: You will have responsibility for troubleshooting software issues, roll out of new software solutions, the backup and storage of data and its security and the effective use of technical solutions that support operational performance.
Solutions: In this role you will have the opportunity to build and develop solutions in conjunction with the operational teams, that drive efficiencies into the operational processes of the branch, supporting and or developing solutions that drive automation and optimisation of productivity


Qualifications


Previous experience in an IS related field, troubleshooting hardware and Windows
Strong problem solving, organisational, and interpersonal skills
Solid oral and written communication skills
Preference for programming experience or the ambition to learn, VBA, SQL
Ability to manage and influence stakeholders at different organisational levels
Advanced proficiency in Microsoft Office


Additional Information


International Movement: If you are the perfect individual for this role and have a hunger to move to Australia Expeditors will assist with your visa needs and provide a support package to assist you with your move.
Employee Health: You and your health are important; Expeditors will support you, with an attractive health insurance package
Hybrid Work : At Expeditors we believe that coming together is a strength, however we have Compensation Programs: Uniquely Expeditors, our commissions, and bonuses are industry leading
Compensation Programs: Uniquely Expeditors, our commissions, and bonuses are industry leading
Career and Personal Development: Developing you and your skills not only for today’s role but for those in the future
Employee Stock Purchase Plan: Take the opportunity to own a piece of your company through our ESP Plan
Financial Security: Join Expeditors knowing that your job and financial security are safe from
Employee Appreciation: As our greatest asset, we understand the importance of showing our appreciation, respect and acknowledging the value you bring through employee engagement
Enhancement Leaders: Through utilising technology solutions and focusing on continuous improvement strategies we continue to evolve our roles and processes to improve efficiency and job satisfaction