Greek-Speaking Customer Service Representative


Job DescriptionGreek-Speaking Customer Service Representative Our Client is a captive contact centre providing seamless 24/7 customer support services in multiple languages. Over the years, they have diversified into providing 24/7 multilingual contact centre solutions to global names in aviation, telecommunication, retail and finance. Job Type Remote | Full-timeSalary is R16 plus benefits. RequirementsFluency/Advanced level Greek & English Language SkillsMatric (Grade 12 or Equivalent qualification)Computer literacy at intermediate levelNo criminal recordExperience in Customer Services / Call Centre / travel and tourism sector advantageousDemonstrated ability to resolve customer complaints and offer alternative solutionsWork from home with your own Fibre fixed line internet connection & UPS solutionWork Hours8.5 9 hour shifts per day (40 hours per week)Shifts to be rostered from Mondays to Sundays (Rotational shifts)Applicants would be required to work Local and Market Public holidays as operationally required.Part-time hours may be consideredSalary and BenefitsMedical Aid - Paid Health Insurance planAnnual retention bonusWork from home or at in offices (V&A Waterfront)Late Shift allowance (R10 p/hr) Night Shift allowance (R30 p/hr) OT (1.5 x normal rate) Sunday Pay (1.5 x normal rate) Public Holidays (2 x normal rate) Paid annual leave starting at 18 days; get an additional day with each completed year of service up to 25 days Health Insurance unlimited GP visits, dentistry, optometry, medications etc. covered in full following completion of probation Employee Assistance Programs Provident Fund (No compulsory) Flight & accommodation assistance in case of relocation We are looking forward to hearing from you soon!---------------------Blackpen Recruitment is a global recruitment agency that targets European, African and American Markets with headquarters based in Malta and Cape Town.RequirementsFluency/Advanced level Greek & English Language Skills Matric (Grade 12 or Equivalent qualification) Computer literacy at intermediate level No criminal record Experience in Customer Services / Call Centre / travel and tourism sector advantageous Demonstrated ability to resolve customer complaints and offer alternative solutions Work from home with your own Fibre fixed line internet connection & UPS solution Work Hours 8.5 9 hour shifts per day (40 hours per week) Shifts to be rostered from Mondays to Sundays (Rotational shifts) Applicants would be required to work Local and Market Public holidays as operationally required. Part-time hours may be considered Salary and Benefits Medical Aid - Paid Health Insurance plan Annual retention bonus Work from home or at in offices (V&A Waterfront) Late Shift allowance (R10 p/hr) Night Shift allowance (R30 p/hr) OT (1.5 x normal rate) Sunday Pay (1.5 x normal rate) Public Holidays (2 x normal rate) Paid annual leave starting at 18 days; get an additional day with each completed year of service up to 25 days Health Insurance unlimited GP visits, dentistry, optometry, medications etc. covered in full following completion of probation Employee Assistance Programs Provident Fund (No compulsory) Flight & accommodation assistance in case of relocation We are looking forward to hearing from you soon! --------------------- Blackpen Recruitment is a global recruitment agency that targets European, African and American Markets with headquarters based in Malta and Cape Town.
Posted
08/01/2022
Location
Johannesburg, GT, ZA