Junior Business Analyst

Outsourced organisation with focus on the employee benefits sector urgently seeks to appoint a Junior Business Analyst.Purpose:Analysis and design of technology-driven solutions resulting in requirements specifications, process modelling, functional specifications, technical specifications, and testing of solutions where required. The Analyst may complete other client-specific deliverables to optimise the business, e.g., policies and procedures.Duties and Responsibilities:General AdministrationAdhere to company group policiesRespond to and update support tickets and project-related ticketsSubmit timesheets dailyFinancial managementPrepare and provide input to estimates for work orders/quotationsProcessAdhere to SDLC processes and proceduresUnderstands the requirements of Change ControlAdhere to ISO and ISO/IEC principles, and other ISOs as they are adoptedSupervisionMay be responsible for staff supervision and mentoringBusiness and Systems requirement analysisLiaises with a customer representative and acts as the consultant interface between the customer, developer, IT, etc.Responsible for managing the production of business, system, and user documentation for the system at an enterprise levelResponsible for allTeamworkActively participates in/hosts and minutes JAD sessions and workshopsActively participates in/hosts demo sessionsAny other reasonable task assigned with regards to system development, maintenance and support trainingMay operate under supervisionUnderstands working as part of a project teamTechnicalConvert business requirements into functional specifications using available and approved tools and techniques that sufficiently and effectively convey the necessary information to developers and other stakeholdersEnsures technical and functional standards are observedDeals with requests for enhancements to business processesEstablish document test scenarios that will adequality verify the correct functioning of the application/softwareExecute test scenarios and ensure that the software/application meets the quality expectationsEnsure all defects identified during the testing are communicated to the developer for fixing and then retesting until no defects are presentSolicit Stakeholders business requirements (both functional and non-functional) through appropriate and effective means, e.g., document review, etc., while conforming to agreed processesUnderstands and interprets technical system specificationsFacilitate user acceptance testing with the customer where requiredEducational QualificationsDegree/ Diploma in Business AnalysisDeemed Industry ExperienceExperience0 to 2 years experience as a Business Analysis or Systems Analysis, focusing on delivering technology-driven solutionsEnd-to-end project involvement in delivery and accountability thereof would be advantageousWorked in a multi-project environmentActive involvement in all phases of the Systems Development Life CycleKnowledge and experience within the employee benefits or financial services environment are advantageousRunning JAD sessionsKnowledgeSound knowledge of the System Development Lifecycle and methodologiesStrong understanding of Word, Excel, and PowerPointUnderstanding and experience with the Omni Sunguard system are advantageousWireframing and mapping of Business Processes
Johannesburg, GT, ZA