Sorry, this job is no longer available.
loading...

(Loading More Opportunities)

Workday Consultant



Greetings from ESG!!
We are Pleased to Inform that We have Currently Openings on  Workday Consultant

Experience: 5 to 8 years
Location: India-Remote(till covid)
Type: Contract/Full-time

Responsibilities
Key Skills: Experienced in Kenexa and knowledge in Workday
Bachelor's degree in computer science or related field, or equivalent experience required
Excellent analytical skills, problem solving abilities, and the ability to quickly learn new areas
Working understanding of applications and integrations between applications.
Ability to assess and prioritize multiple requests and escalations from customers and team members.
Project Overview: This role is responsible for support Kenexa(Applicant Tracking System) and its interfaces with the Human Capital Management systems and provides support for overall Talent Acquisition. This job requires to maintain confidentiality and also support Workday HCM application
Role Scope / Deliverables: This role is responsible for support Kenexa(Applicant Tracking System) and its interfaces with the Human Capital Management systems and provides support for overall Talent Acquisition. This job requires to maintain confidentiality and also support Workday HCM application
Work globally with our business partners and customers to provide fast, friendly customer service.
Be comfortable with communicating with customers vs email, phone, IM and web conference.
Work independently and apply troubleshooting skills to solve moderate and high complexity user support issues.
Leverage our ServiceNow case management systems to respond and resolve to customer incidents.
Resolve tickets according to priority and before pre-determined Service Level Agreement.
Monitor TA ticket backlog and meet individual ticket target goals.
Develop and maintain information in the TA support knowledge base.
Provide feedback to support team on new issues and process improvement



If interested please share your profile to (HIDDEN TEXT)


Follow us @ https://www.linkedin.com/company/exesg-inc/
Thanks & Regards,
HR Hiring I Executive Software Guild Inc
Email: (HIDDEN TEXT), |https://www.exesg.us

Posted
07/25/2022
Location
Hyderabad / Secunderabad, TG, IN