Responsibilities:
· Conduct fraud investigations pertaining to Employees, Customers of the Company.
· Conduct investigation interviews with witnesses and subject, communications reviews & data analytics.
· Effectively Manage team of 10-15 Vigilance Officers to conduct branch audits and conduct periodic training.
· Make 10-15 branch visits & meet with customers
· Reporting of frauds to central team as per RBI regulations with relevant RBI circulars.
· Proactively gather the right data from appropriate sources, probe/consider all the facts and conduct root cause analysis and draw sound inferences
· Identify the customer expectations and adjusts language/ style to suit the listener.
· Issue of comprehensive reports along with clear and evidence based actual recommendations to human resources and business stakeholders where disciplinary considerations are appropriate.
· Effectively partner with operations and support functions in evaluating current and future business processes and initiatives.
· Identify key risk and control indicators.
· Assist /support Vigilance teams in investigation of vigilance cases.
· Maintain, record, analysis and reporting of staff accountability cases with vigilance angle
· Maintain a history of vigilance cases and showcase analysis of trends in vigilance cases.
· Keeping track of circulars by the RBI / regulator on vigilance.
Requirement:
Very good analytical and presentation skills to prepare monthly reports / presentations on Frauds & Vigilance and present to Senior Management.
6 to 8 years of experience conducting branch audits and fraud investigations.