Job Description:
· Experience in varied IT engagements like consulting/implementations/operations etc., with part of at least 2/3 sizeable Application building engagements
· Expertise in After-Sales and Service, CRM, Order to Cash, Service Management, Supply Chain/ E-Commerce/ Retail.
· Experience of closely working with client product owners and managing expectation
· Wide knowledge in story authoring, requirements elicitation, specification, and refinement
· Conversant with agile processes and be able to actively contribute in the sprint ceremonies
· Have Techno-functional understanding of the business processes and ability to suggest improvements
· Exposure in building Web / Mobile Applications
· Played customer facing roles and sound experience in handling customer independently
· Strong customer focus – expertise in understanding customer needs (stated and unstated) and provide possible alternatives
· Experience in managing and contributing to pre-sales activities like proposal creation and presentation etc.
· Exposure to Agile development methodology (Exposure to Scrum)
· Experience with agile tools like JIRA for requirements management
· Experience of working as a proxy product owner to represent and support geographically distributed development teams
· Experience in working with globally distributed virtual teams
· Exposure to data migration, will be an added advantage
Mandatory Skill Set as per Domain:
RETAIL: Point of Sales / POS, Omni Channel, Store Operations Business Analyst.
CPG: Distribution management, Trade promotions.
E-Commerce: B2B, B2C Sales, Omni channel, Order Management.
Supply Chain: Inventory management, Warehouse Management, Fulfilment Supply Chain Planning, and execution.