Business Analyst - Retail/ Ecommerce/ CPG

Job Description:

· Experience in varied IT engagements like consulting/implementations/operations etc., with part of at least 2/3 sizeable Application building engagements

· Expertise in After-Sales and Service, CRM, Order to Cash, Service Management, Supply Chain/ E-Commerce/ Retail.

· Experience of closely working with client product owners and managing expectation

· Wide knowledge in story authoring, requirements elicitation, specification, and refinement

· Conversant with agile processes and be able to actively contribute in the sprint ceremonies

· Have Techno-functional understanding of the business processes and ability to suggest improvements

· Exposure in building Web / Mobile Applications

· Played customer facing roles and sound experience in handling customer independently

· Strong customer focus – expertise in understanding customer needs (stated and unstated) and provide possible alternatives

· Experience in managing and contributing to pre-sales activities like proposal creation and presentation etc.

· Exposure to Agile development methodology (Exposure to Scrum)

· Experience with agile tools like JIRA for requirements management

· Experience of working as a proxy product owner to represent and support geographically distributed development teams

· Experience in working with globally distributed virtual teams

· Exposure to data migration, will be an added advantage

Mandatory Skill Set as per Domain:

RETAIL: Point of Sales / POS, Omni Channel, Store Operations Business Analyst.

CPG: Distribution management, Trade promotions.

E-Commerce: B2B, B2C Sales, Omni channel, Order Management.

Supply Chain: Inventory management, Warehouse Management, Fulfilment Supply Chain Planning, and execution.