Technical Trainer

At Wiley, we welcome you for who you are, the background you bring, and embrace individuals who get excited about learning whether online or by book. Learning is for everyone, and so is our workplace. Bring your experiences, your perspectives, and your passion. It’s in our differences that we empower the way the world learns.

An overview of the position

The Technical Trainer’s main responsibility is to enhance the base level skill and competency of our Alumni graduate population by designing and conducting training in key software, methodologies and programmes used by Wileyedge's clients. They will also be responsible for reviewing and continuously improving the training provided, gaining feedback from their delegates, Wileyedge's employees, senior management, and Wileyedge's clients. It is essential for the post holder to be comfortable in an agile and fast paced environment in a fast-growing company continually blazing new industry trails.

The position requires someone front facing, proactive, organized and innovative, with knowledge in the latest training concepts, designs and methods. The position requires someone with deep industry experience, who brings a network and the mindset to capture value for Wileyedge through building our brand and credentialing the business, as well as someone passionate about technology who is excited to pass on their accumulated wisdom the future generations. The initial focus of the role will be on generating training material and delivering training in group and on a one to one basis across the various different language, software, operating systems, database technologies, methodologies, and vendor software packages Wileyedge's clients use. Lastly, it is important the post-holder acts as a mentor and responsible person with the Alumni population. They will need to be credible, approachable and have high levels of empathy and emotional intelligence.

How you will make an impact:

  • The researching, design and writing of engaging and industry leading training materials.
  • Delivery of training courses in an engaging and professional manner, using a variety of different training delivery techniques with travel as required, expected to be around 25-50%.
  • Conducting and organizing technical interviews and assessments.
  • Contributing to continual process improvement through cross-department collaboration.
  • Mentoring our Alumni and Alumni Pro graduates, including on-site visits.
  • Responding to and liaising with HR on new training requests and any performance or pastoral issues.
  • Assisting with technical component of appraisals of our Alumni population.
  • Keeping abreast of latest trends in technology, learning deeply enough to create materials on strategically trending technologies.
  • Evaluating all training interventions through trusted L&D methods.
  • Aiding sales colleagues with client technical requirements including; interpretation, definition, requirement analysis, implementation plans.
  • Joining the sales team and other senior consultants in high level business development and sales meetings – Highlighting the expertise of Wileyedge to deliver bespoke training.
  • Conducting remote training and interview preparation.
  • Prepare and conduct monthly webinars for our Alumni consultants on-site.

We are looking for people

  • Experienced in training design and development and training delivery.
  • Strong technical skills in Java ,Adv. Java( Spring,etc.), SQL, HMTL/CSS .
  • First class presentation skills, engaging and passionate delivery.
  • Expert at Powerpoint and other related software.
  • Self-confident and able to deal with complexity.
  • Excellent technical interpersonal skills, with the ability to relate to the high-level complex discussions that the delegates and training population would expect.
  • Can communicate complex issues to technically minded delegates.
  • Must be able to communicate skills, knowledge and information to facilitate and enable delegates to improve their skills.
  • Good knowledge of Python.

Essential and Preferred Qualifications

  • Expert Java and Ad. Java developer, with industry experience.
  • Expert knowledge of database technologies (SQL), job control and monitoring.
  • Strong HTML/CSS experience in a commercial environment.

Wileyedge welcome employees from across the spectrum of formal and work-based qualifications and comparable work experience.

About Wiley:

We are in one of the most dynamic periods in our history as technology, globalism, and economic diversity create far-reaching changes in the world. As a learning business, Wiley makes meaningful contributions to research discovery and lifelong learning by helping organizations achieve their goals and people achieve success from education through their career. We may have been founded over two centuries ago, but our secret to success remains the same: change with the times and adapt to meet the ever-evolving needs of our customers. The company’s headquarters are located in Hoboken, New Jersey, with operations in the U.S., Europe, Asia, Australia, and Canada.

Wiley is an equal opportunity/affirmative action employer. We evaluate qualified applicants and treat all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or based

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