Inzpira is an Indian EdTech start-up that is revolutionising the way professionals learn English. We are an AI-enabled on-demand English language learning platform that lets early and mid-career working professionals instantly connect with a language trainer and learn anytime. Anywhere.
We are looking for an enthusiastic Admissions Counsellor to contribute to generating admissions (sales) for our company. You will be responsible for closing admissions, sales deals over the phone and maintaining good student (customer) relationships.
An effective admissions counsellor must be an excellent communicator and have superior people skills. They must be comfortable presenting courses, products or services over the phone as well as dealing with complaints and doubts.
The goal is to help the company grow by bringing in students and developing business.
Contact potential or existing students/customers to inform them about a course, product or service using scripts
Calling active and budding clients to encourage the purchase of items.
Studying the details of each offering and remaining abreast of updates to these offerings.
Answer questions about courses, products or the company
Ask questions to understand student/customer requirements and close sales
Enter and update student/customer information in the database
Take and process orders in an accurate manner
Handle grievances to preserve the company’s reputation
Go the “extra mile” to meet admission/sales quota and facilitate future sales
Keep records of calls and sales and note useful information
Proven experience as an admissions counsellor or other sales/customer service role
Proven track record of successfully meeting sales quota preferably over the phone
Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
Ability to learn about products and services and describe/explain them to prospects
Excellent knowledge of English
Excellent communication and interpersonal skills
Cool-tempered and able to handle rejection
Outstanding negotiation skills with the ability to resolve issues and address complaints
Any Undergraduate, B.Tech or BBA will be a plus
Exposure to diverse viewpoints, cultural norms, and experiences.
Superb verbal communication.
Ability to switch your communication style on a whim.
Notice Period: Immediate joiners
BYOD - Candidates to use their own Laptop
CTC: 3 LPA - 4 LPA + incentives-uncapped