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Customer Category Manager

Location:York (Hybrid working approx. 2 flexible days a week at our office)
Salary:Up to £42,000 depending on experience + potential bonus + 12 flexible days in addition to holiday entitlement + other fantastic benefits

This is a permanent opportunity and here at Nestlé many of our colleagues work flexibly and in many different ways, different core hours and remote working. Please talk to us during the recruitment process about what flexibility could look like for you.

Position Summary

Nestlé Confectionery is an exciting and forward-thinking place to work. Across our category function we are a hugely supportive team, sharing the value of open communication whilst working towards common but ambitious strategic goals.

We are recruiting for two Customer Category Managers to join the team, reporting into the Customer Category Lead. These are exciting and pivotal roles in the team that will see you develop, manage and execute our customer category plans working in partnership with one of the Major Multiples or Convenience retailers. We are ideally looking for an experienced category professional who has the ability to always put the category first ensuring we operate as a real impartial strategic partner to our customers.

If you do not have specific category experience but have a breadth of commercial experience with proven experience of turning data into actionable insight, then wed love to hear from you. Whats key is that we deliver value adding insight that drives category growth for the long term with our customers.

A day in the life of a Customer Category Manager...

You will be responsible for developing and deploying tailored channel and category plans at a customer level, including point of purchase solutions to deliver overall category growth resulting in market share growth for Nestlé, whilst ensuring impartiality with the customer.

You will also:

  • Build great external relationships by being the first port of call and a trusted source for Buying/Merchandising Teams relating to any category questions, insight and recommendations.
  • Execute Nestlé Category Strategy, personalisation of the Category Strategy to meet the retailers needs and generate engagement and commitment.
  • Successfully execute the category drivers for the channel within your customer via the delivery of the POP Vision, through adjacency and flow recommendations to retailers at range reviews and throughout the year.
  • Deliver best in class insight, engaging retailers with promotional insight to influence the effective use of promotions, developing and implementing best in class examples of latest online and in store executions.
  • Have a deep understanding of the role of the shopper within your customer.
  • Lead the Category agenda within the integrated commercial planning (ICP) process, ensuring our internal plans are fit for purpose for our customers.
  • Closely monitor industry and competitor activity, to ensure our strategic commercial vision is in line with market demands in a constantly changing, competitive environment that we work in.

What will make you successful

To be successful youll already have some fantastic Category and/or commercial experience under your belt, ideally with proven experience of delivering in a category role previously. You will be passionate, tenacious; results focused and enjoy working in a highly energetic and exciting environment.

Acting as an ambassador for our Nestlé Confectionery brands, you will have commercial capability and have experience of influencing across all levels internally and externally, ideally within a matrix structure. Its a given that you will know the importance of being able to flex your style whilst working in an environment that can be, at times, ambiguous.

You will also:

  • Have a great analytical approach to drive insight and be able to transform data into compelling stories that drives actions and return on investment.
  • Ideally, have experience of creating and selling winning category plans within an FMCG environment.
  • Be adaptable, demonstrating agility to use your initiative to solve challenges rapidly and often in a creative way.
  • Understand the importance of working in a customer centric way.
  • Be courageous, were not afraid to think differently and embrace new ideas. We want you to disrupt what we do in the right way to drive great results and change.
  • Love of learning, understanding 'why?' and ability to share this both externally and internally in a compelling way.

Why Nestlé?

Across Nestlé, we are creating an environment where we all feel we belong, we are the best we can be, and we win together. We want people to feel they can be themselves, dare greatly and believe their best is yet to come.

We will actively encourage you to gain different experiences in a wide range of roles across Category, Sales and Marketing. We want our people to have the breadth and depth of experience and as a result access fantastic career opportunities which could lead to a wide range of exciting roles both in the UK and across other markets.

Supported by our industry leading eBusiness and Sales Academies which develops you in all aspects of eCommerce, customer and category management, you truly can achieve your full potential whatever that might mean for you.

We will provide support and coaching to help you develop yourself in your career and as an individual, as well as offering great benefits that youd expect from a business the size of Nestlé in the shape of a competitive salary and benefits package, bonus scheme, flexible working scheme, 25 days holiday plus bank holidays plus up to an additional 12 days flex leave, bank holiday exchange, competitive pension scheme and much more.

What you need to know

We will be considering and interviewing candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please dont delay in submitting your application.

At Nestlé, our values are rooted in respect for our employees, our customers and our consumers. Thats why championing diversity and inclusion is so important to us; when we embrace different perspectives and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business. We are committed to equal opportunity for all and we may collect relevant data for monitoring purposes during our candidate registration process. Be yourself, everyone else is taken!

Right to work in the UK

In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. The successful candidate therefore must be able to demonstrate their right to work status for the UK during the recruitment process. We have assessed this role and it could be applicable for sponsorship under the Skilled Worker route. If you do not have the right to work in the UK and you are unable to gain this independently, we may be able to provide sponsorship under the Skilled Worker route in line with the Home office guidelines.

We encourage you to review the UK Home Office guidelines ahead of submitting a job application to review whether you meet the eligibility criteria under the Skilled Worker route and understand the immigration fees that you would be responsible for when making a visa application. If you require sponsorship, please discuss this with us as part of the recruitment process.

North Yorkshire, England, UK