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Presales – Sr. Bid Manager -North America shift timing ( 4:30 PM to 2 AM IST).

Presales – Sr. Bid Manager

The Bid Manager is a key global role that sits at the heart of our Pre-Sales process, supporting:

• New Prospects (New Logos)

• Large Renewals Enablement

• Upsell / Cross-Sell

Working hours :North America shift timing ( 4:30 PM to 2 AM IST).

Stakeholder Management

· Identifying and developing trusted relationships with the sales team and other internal stakeholders, providing an end to end support on all opportunities & in identifying strategic business opportunities, in order to strengthen the pipeline

· Responsible for negotiations and conflict management

Bid Handling

• Responsible for managing end to end & timely delivery of global RFP/RFI/RFQ/Proactive Offers

• Analyse customer's functional, commercial and technical requirements / compliances

• Assembly of the Bid/Offer Team with clear assignment of responsibilities and timeline

• Liaising with HCL Software and HCL Tech functions

• Driving relevant meetings such as pre-kick-off (strategy), kick-off, governance, sign-off meetings

• Reviewing, consolidating & submitting the winning and comprehensive proposals that present technologically compelling and economically viable propositions to the customer

• Maintaining updated data on internal repositories

• Support in the delivery of presentations & demos

• Support and coordination during defence and negotiation phase

• Tracking the Win/Loss and conducting analysis

Onboarding Support

• Answering qualification/onboarding questionnaires from customers & partners

• Providing standard company & product documentation (Capability Collaterals) & compliances

• Supporting sales in agreement processing (SoW etc.)

Business Development

• Providing intelligence to the sales team, to help them better understand the prospects and market

• Gathering and analysing data from various search engines, sales intelligence tools, analyst reports etc.

• Performing market analysis (territory, industry etc.)

• Responsible for strategic account planning (detailed client overview) for the key accounts

• Performing key competition analysis (battle cards)

• Working on special assignments, on request from the sales teams


· Strong pre-sales, bid management, business development background of 15+years

· Significant experience of managing complex bids

· Good secondary research skills

· Pipeline planning and forecasting

· Knowledge of CRM, SharePoint

· Post-graduation or professional certifications holders will be preferred

· Pre-Sales - product / software sales experience will be preferred

· Team Management

Business Acumen

· Awareness of the current market landscape to stay abreast of best practices and be able to build evolved solutions / proposals

· Ability to understand the customer’s needs in line with the business requirements

· Understanding of end-to-end processes and flow of business

· Ability to prioritize the tasks and deliver assigned task per deadlines

Soft Skills

· Exemplary communication skills and presentation skills (both verbal and written)

· Flexibility in work and approach

· Positive intent and attitude

· Strong focus on speed, delivery and accuracy

· Ability to work with cross-cultural teams

· Self-initiated, drive and zeal for continuous improvement

· Strong influencing skills to be able to build relations

· Ability to work under pressure & tight, extended and overlapping timelines

· Critical thinking and planning skills

· Able to work with minimal supervision

· Ability to work in shifts

noida, DL, IN